At a Glance
- Tasks: Lead site operations, ensuring efficient warehousing and transport from receipt to delivery.
- Company: Dynamic logistics company focused on operational excellence and team development.
- Benefits: Competitive salary, car allowance, bonus, and opportunities for professional growth.
- Other info: Join a high-performing team in a fast-paced environment with excellent career prospects.
- Why this job: Be a hands-on leader driving continuous improvement and making a real impact.
- Qualifications: 5+ years in logistics management, degree qualified, with strong leadership skills.
The predicted salary is between 50000 - 50000 € per year.
Location: Gloucestershire
Salary: £50,000 + Car Allowance + Bonus
Summary
The Operations Manager leads end-to-end site operations, overseeing warehousing and transport from receipt to delivery while ensuring all customer commitments are met. You will drive site strategy and continuous improvement across operations, people, and performance within budget, with responsibility for facilities, transport, quality, H&S, productivity, and HR. As a hands-on leader, you will inspire and develop your team, championing company values to deliver strong KPIs and outstanding customer service. You’ll identify opportunities to optimise performance, add value for customers, and support business growth. Working with the leadership team, you will help position the site as a best-in-class operation—high-performing, compliant, and a great place to work. You will also ensure full adherence to legislative and industry standards, supporting ongoing accreditation, including BRC.
Key Responsibilities
- Lead and take full accountability for day-to-day depot operations, ensuring efficient coordination and delivery of all activities.
- Deliver financial performance by forecasting, analysing variances, and implementing corrective actions.
- Manage and develop the team through recruitment, training, performance management, and effective communication of objectives.
- Drive operational excellence by implementing productivity, quality, and service standards, resolving issues, and leading continuous improvement initiatives.
- Develop and optimise operational processes across warehousing and transport, including inventory, dispatch, and delivery.
- Ensure all operational KPIs and contractual obligations are consistently met.
- Maintain a safe, compliant working environment in line with legal, audit, and the client’s standards.
- Oversee quality control processes, proactively managing risks and ensuring accurate, timely documentation.
- Continuously build knowledge and capability through professional development and industry engagement.
- Act as a role model for the client’s values and cultural behaviours.
Key Skills/Experience
- 5+ years’ logistics operations management experience (3PL preferred)
- Degree qualified; IOSH/NEBOSH certified; CPC and ‘O’ Licence desirable
- Strong knowledge of H&S, HR, and transport legislation
- Proven leader with a track record of building high-performing teams
- Commercially aware with solid budget and cost control experience
- Excellent communication and stakeholder management skills
- Customer-focused, adaptable, and driven by continuous improvement
- Highly organised, able to manage priorities in fast-paced environments
- Experienced in H&S, compliance, and site security management
- Strategic thinker with strong operational planning capability
- Flexible to support multi-site UK operations
- Acts with integrity, reflecting the client’s values and standards
All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Operations Manager in London employer: Bis Henderson Recruitment
As an Operations Manager in Gloucestershire, you will join a dynamic team that prioritises employee development and operational excellence. The company fosters a collaborative work culture, offering competitive benefits including a car allowance and performance bonuses, while providing ample opportunities for professional growth and continuous improvement. With a commitment to maintaining a safe and compliant environment, this role positions you at the forefront of driving strategic initiatives and delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and operations field. Attend industry events or join relevant online groups to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase how you can contribute to their goals and make a lasting impression.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to operations management. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can set you apart from other candidates and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Operations Manager role. Highlight your logistics operations management experience and any relevant qualifications like IOSH or NEBOSH. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about operations and how you can drive continuous improvement. Be sure to mention specific examples of how you've built high-performing teams in the past.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use metrics where possible to demonstrate how you’ve improved KPIs, managed budgets, or enhanced customer service. We love numbers that tell a story!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Bis Henderson Recruitment
✨Know Your Operations Inside Out
Before the interview, dive deep into the company's operations. Understand their warehousing and transport processes, and be ready to discuss how you can enhance efficiency and meet customer commitments. This shows you're not just interested in the role but are genuinely invested in their success.
✨Showcase Your Leadership Style
As an Operations Manager, your leadership skills are crucial. Prepare examples of how you've inspired and developed teams in the past. Highlight specific instances where your leadership led to improved KPIs or operational excellence, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to logistics and operations. Think about challenges you've faced and how you resolved them. This is your chance to demonstrate your strategic thinking and problem-solving abilities, so have a few solid examples up your sleeve.
✨Understand Compliance and Safety Standards
Given the importance of H&S and compliance in this role, brush up on relevant legislation and industry standards. Be prepared to discuss how you've ensured safety and compliance in previous roles, as this will show your commitment to maintaining a safe working environment.
