Bis Henderson Recruitment is seeking a Customer Service Team Leader in Ashby-de-la-Zouch. The role oversees the Customer Service Advisors, acting as escalation point and ensuring rollout of training, attendance management and coverage across shifts.
You will drive KPI delivery and cost control while maintaining high service levels. The role is Monday to Friday, 40 hours per week, with a focus on improving customer experience and supporting business growth within a fast-paced logistics
#J-18808-Ljbffr
Customer Service Team Lead — Growth & Delivery Excellence employer: Bis Henderson Recruitment
At Bis Henderson Recruitment, we pride ourselves on being an excellent employer that values proactive leadership and teamwork. Located in the vibrant town of Redditch, our work culture fosters collaboration and innovation, providing ample opportunities for employee growth and development. With a focus on compliance and customer satisfaction, we offer a dynamic environment where your contributions are recognised and rewarded.
