Location: Coventry area - Office Based role
Salary: £45,000-£50,000
Summary:
We are looking for a Systems Support & EDI Analyst to join a growing business and play a key role in supporting business-critical systems, managing EDI integrations and ensuring the accuracy and integrity of data across the organisation. This is a hands-on role that sits at the heart of the business, working closely with IT, operations, external suppliers and trading partners to ensure systems, integrations and data flows operate effectively. You will provide day-to-day support across key business applications, investigating issues, carrying out root-cause analysis and coordinating solutions. You will also take ownership of existing EDI integrations, helping to implement new interfaces and ensuring data is transmitted accurately and reliably. A key part of the role will be identifying opportunities to improve processes, reduce manual intervention and make better use of technology across the business.
Key Responsibilities:
Provide day-to-day support for business-critical applications and systems.
Investigate system issues, identify root causes and coordinate resolutions.
Manage user access, permissions and system configurations.
Support system upgrades, testing, patches and change deployments.
Act as a key point of contact for system queries, troubleshooting and user support.
Monitor and maintain existing EDI transactions, interfaces and integrations.
Support the implementation of new EDI integrations with customers, suppliers and third parties.
Investigate EDI errors, transmission failures and data discrepancies.
Work with internal teams, vendors and trading partners to resolve integration issues.
Validate and reconcile data to ensure accuracy and completeness.
Maintain clear and comprehensive systems, EDI and process documentation.
Support data cleansing, migrations, imports, exports and transformations.
Maintain product and SKU master data across business systems.
Produce reports and data extracts to support operational and strategic decisions.
Identify recurring data-quality issues and implement sustainable improvements.
Look for opportunities to streamline processes, improve efficiency a...
Systems Support & EDI Analyst in Coventry employer: Bis Henderson Careers
As a private equity-backed logistics and business operations group, we offer an exciting opportunity for the Group Head of Finance to play a pivotal role in our ambitious growth journey. Our dynamic work culture fosters innovation and collaboration, providing you with the chance to build a high-performing finance team while directly influencing our transformation and M&A strategies. With competitive salary packages and a management incentive scheme, we are committed to supporting your professional development in a thriving sector.
