Unhoused Strategies Senior Program Manager - City of Birmingham

The City of Birmingham is looking for a well-qualified and motivated Unhoused Strategies Senior Program Manager to oversee strategic direction, implementation, and oversight of regional homeless prevention and housing initiatives within the agency. Incumbents in this role bridge the gap between policy and practice by managing grant-funded projects, lead cross-sector community partnerships, and ensure service delivery aligns with federal mandates and trauma-informed care standards. Incumbents in this position are responsible for managing advocacy campaigns to support individuals and families experiencing homelessness and ensuring services are aligned with the agency’s mission and funding requirements.

COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is presented below: $81,057 - $125,736

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Public Administration, Social Work, Psychology, Human Services, or a closely related field from an accredited college or university.
• Experience managing a social services program operations (i.e., establishing goals, ensuring delivery of service, monitoring outcomes).
• Experience with grant oversight and administration (e.g., tracking expenditures, ensuring compliance with funding mandates, identifying new/additional funding streams).
• Experience supervising the work of others, including assigning work, monitoring performance, providing feedback, and addressing work-related issues.

TYPICAL JOB DUTIES:

• Develops and monitors program goals, performance metrics, and outcome reports to ensure operational efficiency and alignment with the U.S. Department of Housing and Urban Development (HUD) standards.
• Leads multi-agency collaborations, facilitates stakeholder forums, and advocates for legislative policies that expand affordable housing and support Housing First principles.
• Oversees the delivery of specialized services, including rapid rehousing and supportive housing by providing guidance on housing first harm reduction principles.
• Integrates individuals with lived experience into the planning process and manages public awareness campaigns to drive community engagement.
• Researches and identifies new funding streams and spearheads the preparation of grant applications and Requests for Proposals (RFPs) to secure investments for regional housing projects.
• Monitors and interprets federal, state, and local legislation related to homelessness and behavioral health and provides formal impact assessments and policy recommendations to senior leadership or elected officials.
• Oversees adherence to federal, state, and local funding requirements (e.g., Continuum of Care and ESG) by managing data integrity within the Homeless Management Information Systems (HMIS).
• Identifies service gaps and tracks program outcomes by monitoring the Homeless Management Information System (HMIS) to present data-driven solutions to community task forces or oversight boards.
• Manages the performance of third-party service providers and non-profit grantees by conducting site visits and program audits to ensure adherence to scopes of work and HUD compliance standards.
• Facilitates negotiations between government agencies, business leaders, and community residents to resolve issues such as Permanent Supportive Housing site selection and neighborhood concerns.
• Supervises staff by assigning and distributing work, directing staff in their job duties, monitoring progress of work, providing feedback and/or training.

PHYSICAL DEMANDS: Job involves physical exertion required for sustained periods of light physical activity such as walking or standing for brief periods of time. May involve light lifting of items or objects weighing up to 25 lbs. May require physical tolerance for environments with potential exposure to infection disease, disagreeable odors, and unhygienic conditions.

WORK ENVIRONMENT: Work is conducted both indoors in an office setting as well as during regular field visits to external places of business, residences, encampments for unhoused individuals, community shelters, or hospitals. Work involves use of standard office equipment such as computers, phones, and copiers. Work involves providing services to individuals experiencing homelessness with complex behavioral, medical, and socioeconomic needs.

EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment with the Personnel Board of Jefferson County, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at accommodationrequest@pbjcal.org or phone at 205-279-3500 (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. The accommodation process is reserved solely for job seekers with disabilities requesting accessibility assistance or accommodation in the job application process.

NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System. More detail regarding this job is available by clicking Apply.

DISCLAIMER: This job posting is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required for this position and may be changed at the discretion of the Personnel Board at any time.