Police Community Relations Assistant - City of Birmingham

Police Community Relations Assistant - City of Birmingham

Birmingham Full-Time 30000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Engage with the community, educate on crime prevention, and strengthen police-community relations.
  • Company: City of Birmingham, dedicated to enhancing public safety and community engagement.
  • Benefits: Competitive pay, health insurance, retirement plan, and generous leave policies.
  • Other info: Dynamic role with opportunities for community involvement and personal growth.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Customer service and public speaking experience; a degree in Social Work is a plus.

The predicted salary is between 30000 - 45000 £ per year.

The City of Birmingham is seeking motivated, service-oriented Police Community Relations Assistants. This position supports law enforcement efforts to strengthen community partnerships, increase public awareness of crime, and educate residents and businesses on crime prevention and reporting practices. Incumbents regularly prepare and deliver oral and visual presentations to citizens and business owners on crime prevention strategies and initiatives that enhance police-community relations. Employees work under general supervision, exercising independent judgment within established guidelines.

COMPENSATION & BENEFITS: The City of Birmingham provides competitive pay and comprehensive benefits packages to include medical and dental insurance, employer-sponsored retirement plan (pension), generous paid holidays, sick and vacation leave, and more. The pay range for this job is $37,128 - $57,595.

MINIMUM QUALIFICATIONS:

  • Driver's license.
  • Customer service experience (e.g., handling complaints, answering questions).
  • Public speaking experience (e.g., making presentations to large groups such as businesses, churches, schools).

PREFERRED QUALIFICATIONS:

  • Bachelor's degree in Social Work or related field (e.g., Psychology, Sociology, Counseling) from an accredited university or college.

TYPICAL JOB DUTIES:

  • Establishes and maintains engagement with the local community by coordinating community activities, organizing/attending neighborhood meetings, promoting community events, and informing citizens of services offered in order to build positive relationships between the police department and the community.
  • Answers questions from community members regarding safety, crime tips, and relevant services provided by the police department.
  • Attends and/or speaks at community events (e.g., neighborhood watch meetings, neighborhood association meetings) in order to provide information to members of the local community.
  • Communicates crime-related information (e.g., crime alerts, local crime statistics, safety tips) to members of the local community so that citizens are informed and equipped to deal with crime in their respective areas.
  • Coordinates donation collections for local charity drives (e.g., tornado relief, toy drive, coat drive, food drive) in order to assist with community relief efforts.
  • Organizes speaking engagements on behalf of the department in order to provide information to the local community regarding various police-related topics (e.g., safety, departmental services offered, departmental initiatives, crime stats, crime prevention).
  • Serves as a liaison between the police department and the local community by responding to complaints, questions, and requests from citizens in order to resolve issues within the community.
  • Coordinates security audits of businesses and residential locations by visiting the location, performing an on-site inspection, and providing recommendations to make the business or residence safer.

PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. May involve occasional light lifting of items or objects weighing up to 25 lbs.

WORK ENVIRONMENT: Work is conducted both indoors in an office setting as well as regular field visits to external places of business, community centers, churches, etc. Work involves use of office equipment, such as a computer, phone, copier, projectors, laptops, etc. May require working overtime including nights and weekends. Work may also require working with angry or irate citizens.

EEO STATEMENT: The Personnel Board of Jefferson County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ACCOMMODATION: To request an accommodation in the application or hiring process due to your own ongoing medical condition or disability, please contact our Accommodations Coordinator at accommodationrequest@pbjcal.org or phone at 205-279-3500 (select option 1) Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time.

NOTE: This job posting may close before, or be extended beyond, the listed Target Close Date based on the employment needs of the Merit System.

Police Community Relations Assistant - City of Birmingham employer: Birminghamalcitycouncil

The City of Birmingham is an exceptional employer, offering a supportive work environment that prioritises community engagement and public service. Employees benefit from competitive pay, comprehensive health benefits, and generous leave policies, all while having the opportunity to make a meaningful impact in the community through their work as Police Community Relations Assistants. With a strong focus on professional development and a commitment to fostering positive police-community relations, this role provides a rewarding career path for those passionate about public safety and community service.

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Contact Details:

Birminghamalcitycouncil Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Police Community Relations Assistant - City of Birmingham

Tip Number 1

Get to know the community! Attend local events and engage with residents. This will not only help you understand their concerns but also show your commitment to building relationships, which is key for a Police Community Relations Assistant.

Tip Number 2

Practice your public speaking skills! Since you'll be making presentations, it’s crucial to feel confident. Join a local group or take a workshop to hone your skills and get comfortable addressing large audiences.

Tip Number 3

Network like a pro! Connect with current or former employees of the Birmingham Police Department on LinkedIn. They can provide insights into the role and might even give you a heads-up about upcoming opportunities.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from the source, making your job search smoother.

We think you need these skills to ace Police Community Relations Assistant - City of Birmingham

Customer Service
Public Speaking
Community Engagement
Communication Skills
Presentation Skills
Problem-Solving
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Community Engagement:When writing your application, let us see your enthusiasm for building relationships within the community. Share any relevant experiences that highlight your commitment to public service and community safety.

Highlight Your Public Speaking Skills:Since this role involves presenting to various groups, make sure to mention any public speaking experience you have. Whether it's giving presentations or leading community meetings, we want to know how you can effectively communicate important information.

Tailor Your Application to the Job Description:Take a close look at the job description and align your skills and experiences with the requirements listed. Use similar language to what’s in the posting to show that you understand the role and its responsibilities.

Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s straightforward and ensures your application goes directly to the right people!

How to prepare for a job interview at Birminghamalcitycouncil

Know Your Community

Before the interview, take some time to research the City of Birmingham and its community dynamics. Understand the key issues residents face and think about how you can contribute to improving police-community relations. This knowledge will show your genuine interest in the role and help you answer questions more effectively.

Showcase Your Public Speaking Skills

Since this role involves making presentations to various groups, practice your public speaking skills ahead of time. Prepare a short presentation on a relevant topic, like crime prevention strategies, and be ready to discuss it during the interview. This will demonstrate your ability to communicate clearly and confidently.

Highlight Customer Service Experience

Be prepared to share specific examples from your past customer service roles where you successfully handled complaints or provided assistance. This will illustrate your problem-solving skills and your ability to engage positively with community members, which is crucial for this position.

Prepare Questions for Them

Interviews are a two-way street, so come armed with thoughtful questions about the role and the department. Ask about their current community initiatives or how they measure success in community relations. This shows that you're not only interested in the job but also invested in the department's mission.