At a Glance
- Tasks: Manage contracts and ensure top-notch service delivery in a dynamic airport environment.
- Company: Join Birmingham Airport, a hub of innovation and safety.
- Benefits: Competitive salary, bonuses, pension scheme, and exclusive discounts.
- Other info: Opportunities for structured training and professional growth.
- Why this job: Make a real impact on airport operations while developing your career.
- Qualifications: Experience in contract management and strong stakeholder engagement skills.
The predicted salary is between 40000 - 50000 £ per year.
The Contract Manager plays a pivotal role within our Terminal Infrastructure team, ensuring the effective commercial, contractual, and service‑delivery management of a diverse portfolio of building, life‑safety, and facilities contracts. Acting as a key interface between suppliers and internal stakeholders, you will drive high performance, compliance, and continuous improvement across critical airport services.
At Birmingham Airport, we are committed to supporting our people and recognising their contribution. As a BAL employee, you will benefit from:
- Competitive salary with annual bonus scheme (subject to company performance)
- Excellent pension scheme
- Employee Assistance Programme (EAP) for wellbeing support
- Cash Health Plan to support everyday healthcare costs
- Free on‑site parking
- Access to exclusive airport retail and food discounts
- Structured training and development opportunities
Key Responsibilities
- Contract governance – Manage a portfolio of building and facilities contracts, ensuring compliance with statutory, regulatory, and corporate requirements.
- Lifecycle management – Lead contract mobilisation, performance reviews, variations, extensions, and re‑tendering activities.
- Performance frameworks – Maintain robust KPIs, SLAs, reporting structures, and audit‑ready documentation.
- Service delivery oversight – Ensure suppliers deliver safe, resilient, and continuous services in a 24/7 operational environment.
- Commercial management – Oversee budgets, cost control, forecasting, and value‑for‑money initiatives.
- Stakeholder collaboration – Build strong relationships across operations, engineering, safety, procurement, and finance to align services with airport priorities.
Essential Experience Required
- Contract management within high‑value, high‑risk, KPI‑driven environments.
- Building maintenance knowledge including asset lifecycle, reactive and planned works.
- Health & Safety compliance including permit‑to‑work systems.
- Supplier performance management in complex operational settings.
- Commercial acumen including reviewing variations, claims, and pricing models.
- Stakeholder engagement at senior and operational levels.
Desirable Experience
- NHF SOR familiarity and alternative pricing models.
- Critical infrastructure exposure such as transport or safety‑critical environments.
- CAFM systems and job‑management platforms.
- Continuous improvement within live operational environments.
- Incident response support in complex settings.
- Report writing and presenting to senior forums.
Join us and contribute to making Birmingham Airport safe, resilient, and operationally exceptional, supporting millions of passengers every year.
Contract Manager in Birmingham employer: BirminghamAirport
Birmingham Airport is an exceptional employer that prioritises the well-being and development of its employees. With a competitive salary, excellent pension scheme, and structured training opportunities, we foster a supportive work culture that values contributions and encourages continuous improvement. Join us in a dynamic environment where you can make a meaningful impact on airport operations while enjoying exclusive benefits and discounts.
