At a Glance
- Tasks: Support the Lead Nurse with administrative tasks and ensure smooth operations in the Urgent Care Department.
- Company: Join Forward Thinking Birmingham, a pioneering mental health service for young people aged 0-25.
- Benefits: Enjoy a supportive work environment, excellent transport links, and a vibrant local community.
- Why this job: Make a real impact on young people's mental health while developing valuable skills in a dynamic team.
- Qualifications: No specific qualifications required; just bring your organisational skills and a compassionate attitude.
- Other info: Located in the serene Parkview Clinic, surrounded by nature and close to bustling high streets.
The predicted salary is between 28800 - 43200 £ per year.
Forward Thinking Birmingham is the city’s mental health partnership for 0-25 year olds, an innovative community and inpatient mental health service. We are seeking a proactive, organised, and compassionate Administrative Assistant to join our supportive Crisis Resolution and Home Treatment Team (CRHTT), providing vital administrative support to services working with our young people.
The post holder will work closely with Lead Nurses and all relevant staff members and will provide a comprehensive professional and confidential secretarial and administrative service to the Lead Nurse and the Urgent Care Department. The post holder will develop and implement administrative systems which will ensure the efficient and effective running of the Urgent Care Department, allowing the Lead Nurse to concentrate more fully on the clinical aspect of their job role. The post holder will also respond to enquiries from other staff.
You will be based at Parkview Clinic for this role as part of Forward Thinking Birmingham. Parkview Clinic is based within the Moseley area and adjacent to King’s Heath. The location offers a serene environment surrounded by woodland. King’s Heath and Moseley are known for their bustling high streets filled with independent shops and cafés. The area has excellent transport links, including multiple bus routes and the upcoming reopening of King’s Heath railway station, which will improve connections to Birmingham City Centre and beyond.
To work closely with the Lead Nurse and other relevant staff to identify, develop and then implement administrative systems in the department. These may include the following:
- Arrange all relevant meetings on behalf of the Lead Nurse and ensure all relevant paperwork is available for department meetings.
- Attend meetings and take notes, prepare action lists, and follow up actions as required; meetings will include sickness reviews and team meetings etc.
- Ensure there is a proper system for the collection and storage of audit data and other monitoring and sensitive information, both electronically and paper copies. Including using systems such as RiO, Vesper, ESR, E-Roster, Oracle etc.
- Assist the Lead Nurse with maintaining systems in use for appraisal, staff training and other data gathering processes.
- Assist all department staff with booking/confirming mandatory and other staff training.
- Collate training, annual leave and sick leave records for the department staff.
- Assist the Lead Nurse with the administrative process for the recruitment and orientation of new staff.
- Act as a super user for E-Rostering system. This includes assisting the Lead Nurse to monitor the bank booking system and inform the Lead Nurse when shifts have been booked, filled, or cancelled.
- Under the direction of the Lead Nurse, ensure shifts are put out to bank in a timely manner.
- Prepare and type letters and reports as required.
Birmingham Women’s and Children’s NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children’s Hospital is a UK leading specialist paediatric centre with an international reputation in several areas. Birmingham Women’s Hospital is one of two dedicated women’s hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
For further details / informal visits contact: Name: Sarina Shah Job title: Assistant Service Manager Email address: sarina.shah2@nhs.net Telephone number: 07984258454
Administration Assistant (Lead Nurse and Urgent Care Team) employer: Birmingham Women's and Children's Hospital and Charity
Contact Detail:
Birmingham Women's and Children's Hospital and Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant (Lead Nurse and Urgent Care Team)
✨Tip Number 1
Familiarise yourself with the specific administrative systems mentioned in the job description, such as RiO, Vesper, and E-Roster. Understanding these tools will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Reach out to current or former employees of Forward Thinking Birmingham through platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've implemented administrative systems in previous roles. Be ready to share specific examples that highlight your ability to support a team effectively, especially in a healthcare setting.
✨Tip Number 4
Since the role involves working closely with the Lead Nurse, consider preparing questions that show your interest in their work and how you can support them. This will demonstrate your enthusiasm for the position and your commitment to contributing positively to the team.
We think you need these skills to ace Administration Assistant (Lead Nurse and Urgent Care Team)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Administration Assistant position. Highlight key skills such as organisation, proactivity, and compassion that are essential for the role.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise any previous administrative roles, particularly in healthcare or mental health settings, and include specific examples of how you've supported teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention your understanding of the importance of administrative support in a mental health context and how your skills can contribute to the efficiency of the Urgent Care Department.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Birmingham Women's and Children's Hospital and Charity
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Administration Assistant role. Familiarise yourself with the specific administrative systems mentioned, such as RiO and E-Roster, as this will show your preparedness and interest in the position.
✨Showcase Your Organisational Skills
Be ready to discuss your organisational skills and how you've implemented effective administrative systems in previous roles. Prepare examples that demonstrate your ability to manage multiple tasks, arrange meetings, and maintain accurate records, as these are crucial for supporting the Lead Nurse.
✨Demonstrate Compassion and Teamwork
Since the role involves working closely with young people and a team, be prepared to talk about your experience in compassionate communication and teamwork. Share examples of how you've supported colleagues or clients in a sensitive environment, highlighting your understanding of mental health issues.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could include inquiries about the team dynamics, the challenges faced by the Urgent Care Department, or opportunities for professional development. It shows your genuine interest in the role and the organisation.