Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support day-to-day operations and deliver exceptional customer service at the Signing Tree Venue.
- Company: Join a friendly team at BID Services, focused on hospitality and events.
- Benefits: Competitive salary, flexible working hours, and a supportive work environment.
- Why this job: Be hands-on in a dynamic role that makes every event memorable.
- Qualifications: Proactive, organised, and comfortable in a busy team setting.
- Other info: Great opportunity for career growth in the events and hospitality sector.
The predicted salary is between 24000 - 32000 £ per year.
BID Services is looking for a practical, hands-on Deputy Venue Manager to join our small, friendly team supporting the day-to-day running of the Signing Tree Venue. Working alongside the Venue Manager and Chef, you will help deliver exceptional conferences and hospitality services. This is an active, operational role where you will be involved in room setups, customer service, IT/AV support, hospitality delivery, stock handling, and ensuring high standards across the venue. You’ll also deputise for the Venue Manager when required.
Key Responsibilities
- Providing excellent face-to-face customer service
- Assisting with hospitality, food service, and basic food preparation
- Handling stock, deliveries, and maintaining venue presentation
- Supporting IT/AV setup and troubleshooting
- Opening and closing the building and ensuring safety compliance
- Working collaboratively with a small team and taking hands-on responsibility
About You
We’re looking for someone who is proactive, practical, organised, and comfortable working in a small, busy team. You’ll enjoy variety, take pride in delivering great service, and be confident stepping in wherever needed.
Desirable Experience
- Conference, events, or venue operations
- Hospitality, catering, or food service
- Basic AV/IT setup or meeting-room technology (desirable but not essential)
To apply for this role, you can email your CV to jobs@bid.org.uk with a supporting statement using reference BVKW, apply online or complete our application form and email this to us.
If you are Deaf, we welcome applications in BSL. Find out more on our website www.bid.org.uk.
Deputy Venue Manager in Birmingham employer: Birmingham Voluntary Sector Council
Contact Detail:
Birmingham Voluntary Sector Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Venue Manager in Birmingham
✨Tip Number 1
Get to know the venue! Before your interview, visit the Signing Tree Venue if you can. Familiarising yourself with the space and its operations will give you a leg up when discussing how you can contribute.
✨Tip Number 2
Show off your customer service skills! Be ready to share examples of how you've delivered exceptional service in the past. This role is all about making guests feel welcome, so let your personality shine through.
✨Tip Number 3
Brush up on your AV/IT knowledge! Even if it's not essential, having a basic understanding of IT/AV setups can set you apart. Mention any relevant experience during your chat to show you're proactive.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're keen on joining our team at BID Services. Don’t miss out!
We think you need these skills to ace Deputy Venue Manager in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your CV. Share a bit about your passion for hospitality and how you connect with people.
Tailor Your Supporting Statement: Make sure your supporting statement is tailored to the Deputy Venue Manager role. Highlight your relevant experience in customer service and venue operations, and explain how you can contribute to our team at Signing Tree Venue.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforward communication, so don’t waffle on!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll find all the details you need there. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Birmingham Voluntary Sector Council
✨Know the Venue Inside Out
Before your interview, make sure you research the Signing Tree Venue thoroughly. Familiarise yourself with its layout, services offered, and any recent events held there. This will not only show your genuine interest but also help you discuss how you can contribute to its success.
✨Showcase Your Customer Service Skills
As a Deputy Venue Manager, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure a positive experience for guests.
✨Demonstrate Teamwork and Flexibility
This role requires working closely with a small team, so be prepared to talk about your teamwork skills. Share specific instances where you’ve collaborated effectively with others and how you adapt to changing circumstances or take on different roles as needed.
✨Prepare for Practical Scenarios
Since this is a hands-on role, think about practical scenarios you might face, such as setting up a room for an event or troubleshooting AV issues. Be ready to discuss how you would approach these tasks and any relevant experience you have in similar situations.