Community Engagement Officer in Birmingham

Closing Date: Friday 29th May 2026.

Employment Type: Part-time, Permanent (22.5 hours per week / 3 days)

Location: Centrala CIC, Birmingham

Salary: £27,000 to £30,000 per annum (FTE)

Start Date: June 2026

About the Role

Are you passionate about building meaningful relationships within diverse communities? Do you have experience working with minoritised and marginalised groups, especially migrants? Are you empathetic, creative, and motivated to help people connect, participate, and make a difference locally? If so, we have an excellent opportunity for you to join Centrala.

We are seeking a dedicated and dynamic Community Engagement Officer to support the delivery of our Migration Programme. The role involves building strong, trusting relationships with migrant communities, uncovering what matters to people, and helping them connect, participate, and influence positive change.

You’ll work closely with the Migration Programme Manager to shape, deliver, and grow initiatives that engage and support Central and Eastern European (CEE) and other under-represented migrant communities across Birmingham and nationally. Your work will involve delivering existing and developing new projects that empower communities and promote inclusion. By co-creating events, support structures, and opportunities for collaboration, you’ll help foster resilience, amplify migrant voices, and influence local narratives, civic life, and policy. This is a unique opportunity to work at the intersection of culture, community, and social impact – with relationships and creativity at its heart.

Key Responsibilities

• Community Engagement & Relationship Building

• Conduct outreach and engagement with CEE and new migrant communities to build stronger, more representative participation.
• Support the development of new community initiatives to encourage collaboration and leadership.
• Ensure migrants—especially those from marginalised groups such as LGBTQ+ people, disabled people, and those experiencing mental health challenges—are included and heard.

• Hold regular one-to-one meetings to understand people’s concerns, hopes, and ambitions.
• Identify and support active community members to develop confidence, participation, and leadership skills.
• Support community groups to connect, collaborate, and take part in shared projects.
• Amplify migrant voices in public conversations and forums.
• Create and deliver communications plans (including social media) to connect and inspire active citizens.
• Support and encourage local initiatives, events, and community projects.
• Deliver workshops, meetings, panel discussions, and cultural celebrations.
• Organise both online and in-person events to strengthen community ties.
• Maintain an active network of community contacts and ensure efficient communication.
• Lead local communications, including newsletters and online content.
• Contribute to research, evaluation, and partnership-building efforts.
• Support the training and development of migrant leaders, volunteers, and peer workers.
• Represent Centrala’s migration work in external meetings and forums.

• Plan, schedule, and manage activities using tools such as Asana.
• Ensure events and activities are delivered within budget and on time.
• Evaluate project effectiveness and incorporate lessons learned.
• Support the development of impactful local activities, events, and community-led initiatives.
• Identify opportunities to collaborate with external organisations and campaigns.
• Monitor migration policy developments and identify key issues for community response.

• Prepare and monitor evaluations of projects and activities.
• Assist in compiling reports for funders and stakeholders.
• Support data collection and maintain accurate financial records.

• Contribute to Centrala’s fundraising initiatives.
• Support the development and management of project budgets.
• Ensure timely collection of data and maintain financial accountability.

• Take responsibility for personal development and wellbeing.
• Reflect on and improve your engagement practice.
• Share learning and contribute to team growth.
• Produce reports and follow Centrala’s procedures to a high standard.
• Participate in Centrala and sector training related to community engagement, inclusion, and migration.
• Stay informed about migration sector developments, legal changes, and research.
• Adopt a continuous learning approach to community engagement and development.

Person Specification

Essential Skills, Knowledge & Experience

• Lived experience of migration.
• A degree in Social Science or a related field is desirable.
• Minimum of 3 years’ experience in a similar role.
• Proven success building relationships with diverse communities, especially CEE and new migrant groups.
• Strong understanding of equality, diversity, and inclusion principles.
• Ability to work independently with excellent time management and prioritisation skills.
• Strong communication skills – both written and verbal.
• Experience managing conflict and challenging situations.
• Budget management experience.
• Proficiency with Microsoft Office, Google Drive, Asana, Canva, and social media.
• Experience working with marginalised groups and providing outreach or signposting support.
• Creative approach to community engagement and programme delivery.

Personal Qualities

• A natural people-person who enjoys connecting with others.
• Enthusiastic and passionate, with a practical approach to getting things done.
• Able to work independently and collaboratively as part of a small team.
• Motivational, empathetic, and community-focused.

Additional Information

• Regular evening and weekend work.
• Enhanced DBS check is required.

Values and Beliefs Underpinning Our Work

• Equality & Diversity – We see these as essential for coexistence, recognising that diversity enriches us all.
• Inclusion – We strive to prevent isolation or marginalisation, ensuring individuals feel welcome and valued.
• Collaboration – We build together, sharing agency, responsibility, and ownership across our community.
• Communication – Clear, respectful, and honest dialogue is central to all our relationships.
• Integration – We celebrate the cultural and social contributions of all communities within British society.
• Fairness, equity, transparency, and accountability – We uphold these principles in all our work, ensuring that every individual involved with Centrala—no matter their background, age, gender, belief, or role—can participate fully, safely, and with dignity.

Applicants must have a current legal right to work in the UK (this role does not qualify for the UK Skilled Worker Visa).