Advice and Wellbeing HUB Worker in Birmingham

Advice and Wellbeing HUB Worker in Birmingham

Birmingham Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Birmingham Voluntary Sector Council

At a Glance

  • Tasks: Provide emotional and practical support to women and children affected by violence and abuse.
  • Company: Join a dedicated team at BSWA making a real difference in the community.
  • Benefits: Gain valuable experience, training opportunities, and contribute to meaningful change.
  • Other info: Flexible hours and a chance to work across various community venues.
  • Why this job: Be part of a supportive environment that empowers women and children in need.
  • Qualifications: Compassionate individuals with strong communication skills and a desire to help others.

The predicted salary is between 30000 - 40000 £ per year.

To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through drop-in surgeries and a helpline service.

Duties and Responsibilities

  • To provide emotional and practical support to women accessing the wellbeing hub, including risk and needs assessment and safety and support planning.
  • To participate in a rota of helpline cover and model and promote good practice in taking helpline calls.
  • To support volunteers and students in delivering support services.
  • To participate in a rota to cover at the hub and across community venues as necessary.
  • To facilitate access for women to statutory, community and other BSWA services.
  • To comply with the recording, monitoring and evaluation procedures of the project.
  • To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
  • To identify and make links with existing projects and community services and to develop joint services where appropriate.
  • To keep abreast of issues regarding violence against women on a national and local level.
  • To participate in multi-agency work as agreed with your line manager.
  • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users.
  • To promote awareness of the impact of domestic violence on women and children and BSWA services.

Administration

  • To work within BSWA’s administrative and financial systems.
  • To ensure that adequate records are kept for all service users.
  • To ensure that Health and Safety records are kept up to date.
  • To produce monthly reports for your line manager.

Communication

  • To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:
    • Maintaining BSWA communication records.
    • Following safety procedures.
    • Attending team meetings.
    • Carrying out risk assessments in conjunction with your line manager.
  • To attend training and conferences relevant to the post, in agreement with your line manager.
  • To attend support and supervision sessions with your line manager.
  • To develop a professional working relationship with external agencies.
  • Feedback relevant issues from external meetings/training to the staff and management teams as appropriate.
  • To be involved in the Annual Review process.

General

  • To maintain the confidentiality of the women and children using the service and in all matters relating to the organisation.
  • To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation.
  • To ensure the efficient use of resources at all times.
  • To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
  • To work within BSWA’s framework for equal opportunities and anti-discriminatory practice.
  • To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
  • To participate in the development and annual appraisal of a personal individual development plan with the line manager.
  • To undertake any other duties required by BSWA, which may arise and commensurate with the post.

Advice and Wellbeing HUB Worker in Birmingham employer: Birmingham Voluntary Sector Council

As an Advice and Wellbeing HUB Worker at BSWA, you will be part of a compassionate team dedicated to providing vital support to women and children affected by violence and abuse. Our inclusive work culture fosters professional growth through ongoing training and development opportunities, while our commitment to community engagement ensures that your efforts make a meaningful impact. Located in a supportive environment, we prioritise employee wellbeing and offer a range of benefits that enhance work-life balance, making BSWA an exceptional employer for those seeking a rewarding career in social support.

Birmingham Voluntary Sector Council

Contact Details:

Birmingham Voluntary Sector Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Advice and Wellbeing HUB Worker in Birmingham

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Birmingham Voluntary Sector Council.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Birmingham Voluntary Sector Council!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Birmingham Voluntary Sector Council, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Birmingham Voluntary Sector Council or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Advice and Wellbeing HUB Worker in Birmingham

Emotional Support
Practical Support
Risk Assessment
Safety Planning
Helpline Management
Volunteer Support
Community Engagement

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Birmingham Voluntary Sector Council:Before hitting send, make sure to tailor your application specifically to Birmingham Voluntary Sector Council! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Birmingham Voluntary Sector Council

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.