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- Tasks: Support our retail team with administration, budgeting, and supplier relationships.
- Company: Join Birmingham Hospice, a charity making a real difference in people's lives.
- Benefits: Enjoy enhanced annual leave and continuous service benefits from the NHS.
- Other info: Diverse and inclusive workplace committed to your personal growth.
- Why this job: Be part of a values-driven team that supports those in need.
- Qualifications: Skilled administrator with budget management and relationship-building experience.
The predicted salary is between 25000 - 30000 £ per year.
Are you an experienced Administrator looking for a new challenge? At Birmingham Hospice, we support people living with life‑limiting illness to live as well as they can – and we walk alongside their families during some of life’s most challenging moments. We are now looking for a Retail Administration Co-ordinator to support our Retail Team, based at our Selly Park shop.
About the Role
The Retail Administration Co-ordinator will be part of an administration team that delivers high quality support to the retail central operation, senior retail team and the team of retail shops – helping to ensure that profit expectations and key operational standards are achieved.
Key responsibilities include:
- Direct responsibility for shop’s budgets in relation to health and safety, utilities provision and maintenance.
- Ensure all agreed SLAs for retail administration are delivered.
- Negotiating and building relationships with consumables suppliers to increase value for money and achieve first class service levels.
- Ordering and organising the supply of shop fittings and maintenance equipment for new and existing shops.
- Liaison with Head of Retail Area Managers and maintenance operators to ensure all works are completed.
- Supporting Senior Retail Team to manage rotas, pay and expenses.
- General administration for the whole of retail team to ensure efficiency, both with time and budget.
About you:
- You’ll be a skilled, efficient administrator with experience of databases and Excel spreadsheets.
- Have experience of managing and monitoring budgets.
- Be able to work on many different projects, whilst prioritising time critical duties.
- Have excellent relationship building skills and be able to negotiate.
- Be extremely discrete and aware of confidentiality.
Why Join Us?
- Be part of a forward-thinking, values-driven charity.
- Enjoy a generous benefits package including enhanced annual leave.
- If coming from the NHS or another hospice, continuous service benefits for pension and annual leave.
- Make a real difference in people’s lives when they need it most.
Equality, Diversity and Inclusion
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging.
Retail Administration Co-ordinator employer: Birmingham St Mary's Hospice
Contact Detail:
Birmingham St Mary's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Administration Co-ordinator
✨Tip Number 1
Get to know the company! Research Birmingham Hospice and understand their mission. This will help you tailor your conversation during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the team, plus it shows initiative on your part.
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and budgeting. Think of examples from your past experiences that highlight your skills and how they align with the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Retail Administration Co-ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Administration Co-ordinator role. Highlight your experience with databases, budget management, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Birmingham Hospice and how your skills align with our mission. Keep it engaging and personal – we love hearing your story!
Showcase Your Relationship-Building Skills: Since this role involves negotiating and building relationships, make sure to include examples of how you've successfully done this in the past. We’re looking for someone who can connect with suppliers and team members alike!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Birmingham St Mary's Hospice
✨Know Your Numbers
As a Retail Administration Co-ordinator, you'll be handling budgets and financials. Brush up on your budgeting skills and be ready to discuss how you've managed finances in previous roles. Bring examples of how you’ve successfully negotiated with suppliers or improved cost efficiency.
✨Showcase Your Relationship-Building Skills
This role requires excellent relationship-building abilities. Prepare to share specific instances where you’ve built strong relationships with colleagues or suppliers. Think about how you can demonstrate your negotiation skills and how they’ve led to successful outcomes.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle multiple projects and prioritise tasks. Prepare for scenario-based questions where you might need to explain how you would manage time-critical duties while ensuring operational standards are met.
✨Emphasise Confidentiality and Discretion
Given the sensitive nature of the work at Birmingham Hospice, it’s crucial to highlight your understanding of confidentiality. Be prepared to discuss how you’ve handled sensitive information in the past and why discretion is important in an administrative role.