At a Glance
- Tasks: Lead a passionate team and create a welcoming shopping experience in our Halesowen shop.
- Company: Join Birmingham Hospice, a charity making a real difference in the community.
- Benefits: Enjoy a generous benefits package and the chance to impact lives daily.
- Other info: Embrace diversity and inclusion while developing your career in a supportive environment.
- Why this job: Be part of a values-driven team where your ideas truly matter.
- Qualifications: Retail experience is essential; charity sector experience is a bonus!
The predicted salary is between 9.9 - 12.1 £ per hour.
Be the Heart of Our Halesowen Shop - Join Birmingham Hospice as a Shop Manager! Are you a passionate and driven retail professional ready to take the next step in your career? Do you thrive in a fast-paced, purpose-led environment where your leadership can make a real difference? At Birmingham Hospice, our charity shops are more than just retail spaces - they are welcoming community hubs that help fund compassionate care for local people and their families. This fixed-term maternity cover role is a fantastic opportunity for an experienced retail leader to make an immediate impact, bring fresh energy to our brand new Halesowen shop, and play a meaningful part in supporting our vital hospice services.
What you'll Be Doing:
- Inspire and lead a dedicated team of staff and volunteers.
- Drive shop performance through smart rota planning and team development.
- Create an inviting and well-organised shopping experience with high-quality stock presentation.
- Champion donations and ensure all items are sorted, sized, and priced for sale.
- Maintain a clean, safe, and welcoming environment for customers and team members.
What We're Looking For:
- Proven retail experience—charity sector experience is a bonus!
- A passion for exceptional customer service and community engagement.
- Strong communication and organisational skills.
- Confidence working with sales targets and performance metrics.
Why Join Us?
- Be part of a supportive, inclusive values-driven, charity retail team where your ideas are valued.
- Enjoy a generous benefit package.
- Make a real difference in people’s lives.
- Make a meaningful impact in your local community every single day.
Ready to lead with purpose? Join Birmingham Hospice and help us turn second-hand treasure into first class-care.
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We value each person as an individual - whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging.
Shop Manager – Halesowen – Part -Time employer: Birmingham St Mary's Hospice
Birmingham Hospice is an exceptional employer, offering a unique blend of leadership and hands-on clinical experience in a supportive environment. With a strong commitment to professional development and generous NHS benefits, employees are empowered to grow their skills while making a meaningful impact in the community. The collaborative work culture fosters teamwork and innovation, making it an ideal place for those passionate about palliative care.
Contact Details:
Birmingham St Mary's Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager – Halesowen – Part -Time
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Birmingham St Mary's Hospice, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Shop Manager – Halesowen – Part -Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Birmingham St Mary's Hospice that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Birmingham St Mary's Hospice will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Birmingham St Mary's Hospice and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Birmingham St Mary's Hospice
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Birmingham St Mary's Hospice, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Birmingham St Mary's Hospice!
