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- Tasks: Support hospice teams in delivering impactful education and training programmes.
- Company: Birmingham Hospice, a leader in palliative care education.
- Benefits: Flexible working, wellbeing programmes, and professional development opportunities.
- Other info: Join a diverse team committed to community representation and support.
- Why this job: Make a meaningful difference in healthcare while growing your skills.
- Qualifications: Experience in administration, project management, and excellent customer service.
The predicted salary is between 27052 - 31554 £ per year.
Helping our hospice teams learn, grow, and care with confidence.
Birmingham Hospice is looking for a Clinical Education Administrator to join the Education and Research team. We are renowned as a provider of high-quality palliative care education and training. Teaching is embedded within our services with emphasis placed on the education of our workforce, training of medical, nursing and AHP students from our local Universities and learning opportunities for our colleagues within the community.
Our clinical education team is responsible for the design and delivery of courses both in-house and to external professionals including care homes. We are licensed to deliver Sage and Thyme communication skills and are a regional centre for the European Certificate in Essential Palliative Care.
We are looking to recruit a Clinical Education Administrator to provide expert project and administration support to the Head of Education and Research and more widely to the Education and Research teams. The Clinical Education Administrator will co-coordinate and promote training and education programmes and research activity.
About the role
- Be the key point of contact for the Education and Research Programme
- Provide expert administrative, marketing and project support to the Clinical Education department and Head of Education and Research, including the coordination and promotion of training and education programmes
- Develop and implement the processes and procedures required for effective and efficient administration of the internal and external clinical education programmes, including their management, monitoring, reviewing and amending as necessary
- Liaise with our stakeholders for the management of existing and new commissioning
- Provide coordination and promotion of training and education programmes and research activity
- Support delivery, monitoring and evaluation of the internal and external Clinical Education programmes
- Be responsible for communicating training, project and organisation information to key stakeholders
- Work collaboratively with internal stakeholders including marketing and communications
- Provide full diary support to the Head of Education and Research
About you
- Expert experience of administrative management duties, including designing new processes and writing policies
- Experience of project and event management
- Exemplary customer service skills with the ability to build relationships with internal and external partners
- Ability to work to tight deadlines and work well under pressure with advanced organisational skills
Make a real difference through work with purpose. Be part of a supportive, values-led organisation. Access to learning, development and flexible working. Flexible and inclusive ways of working. Wellbeing programmes, Reward Gateway retail discounts & financial tools.
The hospice is committed to developing a dynamic and diverse workforce, representative of the communities it serves.
Clinical Education Administrator employer: Birmingham St Mary's Hospice
Contact Detail:
Birmingham St Mary's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Education Administrator
✨Tip Number 1
Get to know the company! Research Birmingham Hospice and its values. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their mission of providing high-quality palliative care education.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend relevant events. This not only gives you insider info but also shows your genuine interest in the role and the organisation.
✨Tip Number 3
Prepare for the interview by practising common questions related to project management and administrative skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Follow up after your interview! A simple thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows that you’re proactive and genuinely interested in joining their team.
We think you need these skills to ace Clinical Education Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Clinical Education Administrator role. Highlight your relevant experience in administrative management and project coordination, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in previous roles. Whether it’s your customer service prowess or your knack for managing tight deadlines, we want to see how you can bring that expertise to our team.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see why you’d be a great fit.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Birmingham St Mary's Hospice
✨Know Your Stuff
Make sure you understand the role of a Clinical Education Administrator inside out. Familiarise yourself with the hospice's education programmes and their impact on palliative care. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Skills
Prepare examples that highlight your administrative management experience, especially in designing processes and writing policies. Think about specific projects you've managed or events you've coordinated, as these will demonstrate your ability to handle the responsibilities of the role.
✨Build Connections
Since this role involves liaising with various stakeholders, practice how you'll build rapport with both internal and external partners. Be ready to discuss how you’ve successfully collaborated in the past and how you plan to foster those relationships in this new role.
✨Stay Calm Under Pressure
The job requires working to tight deadlines, so be prepared to discuss how you manage stress and prioritise tasks. Share strategies you use to stay organised and ensure that you can deliver quality work even when things get hectic.