At a Glance
- Tasks: Support shop managers, lead volunteers, and maximise sales in a vibrant charity retail environment.
- Company: Join Birmingham Hospice, UK Charity Shop of the Year 2024/25, making a real difference.
- Benefits: Enjoy generous leave, retail discounts, and the chance to develop new skills.
- Other info: Join a friendly team and experience personal growth while helping others.
- Why this job: Be part of a mission that turns donations into vital care for local families.
- Qualifications: Enthusiasm, reliability, and a passion for community service are key.
The predicted salary is between 10 - 12 £ per hour.
Join Our Award-Winning Charity Retail Team at Birmingham Hospice!
Are you a motivated, organised individual looking for a meaningful new challenge? Do you want to be part of something truly special — where every shift helps make a real difference? We’re proud to be UK Charity Shop of the Year 2024/25, and we’re looking for a Relief Assistant Shop Manager (RASM) to join our dynamic retail team at our Brownhills shop. Our shops play a vital role in raising funds to support compassionate end-of-life care for patients and families across Birmingham and Solihull.
Why Join Us?
At Birmingham Hospice, our charity shops are more than just retail spaces — they’re community hubs powered by generosity, kindness, and purpose. Every donated item and every sale helps us provide specialist care to those who need it most. As a Relief Assistant Shop Manager, you’ll be a key part of this mission, stepping in to support our shops across Birmingham when needed. Whether you’re covering holidays or lending a hand during busy periods, your contribution will help keep our shops thriving.
What You’ll Be Doing:
- Supporting and stepping in for Shop Managers to keep daily operations running smoothly
- Leading and motivating volunteers to create a welcoming, high-performing shop environment
- Maximising sales and donations to meet income targets
- Helping with sorting, pricing, and displaying donated goods to showcase their value
- Delivering outstanding customer service to every donor and shopper
We’ll provide all the training you need — what matters most is your enthusiasm, reliability, and drive to make a difference.
What You’ll Gain:
- Generous benefits package including enhanced annual leave and retail discount schemes
- The chance to develop new skills and grow your confidence
- The satisfaction of knowing your work directly supports local families
- A supportive, friendly team that values your contribution
Join Birmingham Hospice and help us turn second-hand treasures into first-class care.
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging.
Part-Time Relief Assistant Shop Manager (RASM) – Brownhills employer: Birmingham St Mary's Hospice
At Birmingham Hospice, we pride ourselves on being an award-winning charity that not only supports compassionate end-of-life care but also fosters a vibrant and inclusive work culture. As a Relief Assistant Shop Manager in Brownhills, you'll enjoy a generous benefits package, opportunities for personal growth, and the satisfaction of knowing your efforts directly impact local families. Join our friendly team and be part of a mission that transforms second-hand treasures into first-class care.
Contact Details:
Birmingham St Mary's Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Relief Assistant Shop Manager (RASM) – Brownhills
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Birmingham St Mary's Hospice. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Birmingham St Mary's Hospice directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Birmingham St Mary's Hospice’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Part-Time Relief Assistant Shop Manager (RASM) – Brownhills
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Part-Time Relief Assistant Shop Manager (RASM) – Brownhills at Birmingham St Mary's Hospice, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Part-Time Relief Assistant Shop Manager (RASM) – Brownhills, customise your documents to fit the vibe of Birmingham St Mary's Hospice. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Birmingham St Mary's Hospice
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Birmingham St Mary's Hospice. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Birmingham St Mary's Hospice's needs. They’ll want to know that you can commit without compromising your passion for the work!
