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- Tasks: Support our retail team with administration, budgeting, and supplier relationships.
- Company: Join Birmingham Hospice, a values-driven charity making a real difference.
- Benefits: Generous leave, pension benefits, and a supportive work environment.
- Other info: Be part of a diverse team committed to inclusion and community support.
- Why this job: Make an impact in people's lives while developing your skills in a dynamic team.
- Qualifications: Experience in administration, budgeting, and strong relationship-building skills.
The predicted salary is between 25000 - 30000 £ per year.
Are you an experienced Administrator looking for a new challenge? At Birmingham Hospice, we support people living with life‑limiting illness to live as well as they can – and we walk alongside their families during some of life’s most challenging moments. We are now looking for a Retail Administration Co-ordinator to support our Retail Team, based at our Selly Park shop.
About the Role
The Retail Administration Co-ordinator will be part of an administration team that delivers high quality support to the retail central operation, senior retail team and the team of retail shops – helping to ensure that profit expectations and key operational standards are achieved.
Key responsibilities include:
- Direct responsibility for shop’s budgets in relation to health and safety, utilities provision and maintenance.
- Ensure all agreed SLAs for retail administration are delivered.
- Negotiating and building relationships with consumables suppliers to increase value for money and achieve first class service levels.
- Ordering and organising the supply of shop fittings and maintenance equipment for new and existing shops.
- Liaison with Head of Retail Area Managers and maintenance operators to ensure all works are completed.
- Supporting Senior Retail Team to manage rotas, pay and expenses.
- General administration for the whole of retail team to ensure efficiency, both with time and budget.
About you:
- You’ll be a skilled, efficient administrator with experience of databases and excel spreadsheets.
- Have experience of managing and monitoring budgets.
- Be able to work on many different projects, whilst prioritising time critical duties.
- Have excellent relationship building skills and be able to negotiate.
- Be extremely discrete and aware of confidentiality.
Why Join Us?
- Be part of a forward-thinking, values-driven charity.
- Enjoy a generous benefits package including enhanced annual leave.
- If coming from the NHS or another hospice, continuous service benefits for pension and annual leave.
- Make a real difference in people’s lives when they need it most.
Equality, Diversity and Inclusion
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging.
Retail Administration Co-ordinator in Birmingham employer: Birmingham St Mary's Hospice
Contact Detail:
Birmingham St Mary's Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Administration Co-ordinator in Birmingham
✨Tip Number 1
Get to know the company! Research Birmingham Hospice and understand their mission. When you show genuine interest in what they do, it’ll shine through in your conversations.
✨Tip Number 2
Practice your interview skills with a mate or in front of the mirror. Focus on how your experience aligns with the role of Retail Administration Co-ordinator. Confidence is key!
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you’re engaged and serious about the role. Think about what you want to know about the team and their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Administration Co-ordinator in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Administration Co-ordinator role. Highlight your experience with budgets, databases, and any relevant admin skills that match what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Birmingham Hospice and how your skills can make a difference in our retail team.
Showcase Your Relationship-Building Skills: Since this role involves negotiating and building relationships, be sure to include examples of how you've successfully managed relationships in previous roles. We love to see those interpersonal skills in action!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Birmingham St Mary's Hospice
✨Know Your Numbers
As a Retail Administration Co-ordinator, you'll be handling budgets and financials. Brush up on your numerical skills and be ready to discuss how you've managed budgets in the past. Bring examples of how you’ve saved costs or improved efficiency through your financial oversight.
✨Showcase Your Relationship-Building Skills
This role requires excellent relationship-building abilities. Prepare to share specific instances where you've successfully negotiated with suppliers or collaborated with team members. Highlight your communication style and how it fosters positive working relationships.
✨Demonstrate Your Organisational Skills
You'll be juggling multiple projects and priorities. Be ready to talk about your organisational strategies. Consider using the STAR method (Situation, Task, Action, Result) to illustrate how you’ve effectively managed time-critical duties in previous roles.
✨Emphasise Confidentiality and Discretion
Given the sensitive nature of the work at Birmingham Hospice, it's crucial to convey your understanding of confidentiality. Prepare to discuss how you've handled sensitive information in the past and why discretion is important in an administrative role.