At a Glance
- Tasks: Provide expert advice on debt and welfare benefits to empower clients.
- Company: Join Birmingham Settlement, a historic organisation dedicated to community wellbeing.
- Benefits: Competitive salary, 25 days annual leave, and a contributory pension scheme.
- Other info: Flexible working environment with opportunities for outreach and personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in advice services or a willingness to learn as a trainee.
Since 1899, Birmingham Settlement has been working to create opportunity and choice connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt Welfare Benefits Adviser or a Debt Welfare Benefits Trainee Adviser.
- Salary: £30,000 pa for experienced adviser; £25,000 pa for trainee (review after 6 months)
- Hours: 35 hours per week
- Leave: 25 days A/L + contributory pension scheme
As an experienced Debt Welfare Benefits Adviser, you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances. As a Trainee, you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer-facing setting, along with the ability and willingness to undertake training and development.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser employer: Birmingham Settlement
Birmingham Settlement is an exceptional employer dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong focus on employee development, we offer comprehensive training opportunities and a generous benefits package, including 25 days of annual leave and a contributory pension scheme. Located in Newtown, our team is committed to making a meaningful impact in the community, empowering individuals through expert advice and support.
StudySmarter Expert Advice🤫
We think this is how you could land Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on articulating your experience in debt and welfare benefits clearly, as well as how you can contribute to Birmingham Settlement's mission.
✨Tip Number 3
Tailor your approach! When you find a role that excites you, make sure to research Birmingham Settlement thoroughly. Understand their values and how your skills align with their goals, so you can impress them during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Birmingham Settlement.
We think you need these skills to ace Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Debt & Welfare Benefits Adviser role. Highlight your relevant experience and skills that match what we're looking for, so we can see how you fit into our Money Advice Team.
Show Your Passion:Let us know why you're interested in this role! Share your motivation for helping people with debt and welfare benefits issues. A personal touch can really make your application stand out.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to understand your experience and skills without having to decipher complicated sentences!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Birmingham Settlement
✨Know Your Stuff
Make sure you brush up on the key issues surrounding debt and welfare benefits. Familiarise yourself with current policies and common challenges clients face. This will show your potential employer that you're genuinely interested and knowledgeable about the role.
✨Showcase Your Communication Skills
As a Debt & Welfare Benefits Adviser, you'll need to communicate effectively with clients from various backgrounds. Practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond empathetically to hypothetical client scenarios.
✨Highlight Your Adaptability
The job requires flexibility and the ability to manage your own workload. Be prepared to discuss examples from your past experiences where you've had to adapt to changing circumstances or handle multiple tasks. This will illustrate your readiness for the dynamic nature of the role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the Money Advice Team and the challenges they face. This not only shows your interest in the position but also gives you a chance to assess if the company culture aligns with your values. It’s a win-win!
