Chief Operating Officer (m/w/d)

Chief Operating Officer (m/w/d)

Full-Time 56000 - 56000 £ / year (est.) No working from home possible
Birmingham Settlement

At a Glance

  • Tasks: Lead operational delivery and drive strategic vision in a dynamic charity environment.
  • Company: Birmingham Settlement, a long-standing charity focused on community wellbeing.
  • Benefits: Salary up to £56k, flexible hours, 25 days annual leave, and pension scheme.
  • Other info: Join a passionate team dedicated to creating opportunities and empowering communities.
  • Why this job: Make a real difference in people's lives while shaping the future of our charity.
  • Qualifications: Senior-level experience in the charity sector with strong leadership and communication skills.

The predicted salary is between 56000 - 56000 £ per year.

Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.

Salary up to 56k per annum (depending on experience)

35 hours per week average (flexible)

25 days A/L + contributory pension scheme

Birmingham Settlement is looking to appoint to the new role of Chief Operating Officer to help us continue to deliver the safe, high-quality services our people want, deserve, and expect. Working closely with the CEO, the Chief Operating Officer will help translate strategic vision into operational delivery by ensuring the Settlement has the systems, people, and processes in place to achieve its goals.

This includes operational support and leadership: working closely with managers and service leads to drive the Settlement’s delivery and people strategies, embedding culture, and organisational development to create and take opportunities while also delivering effective financial management, governance, compliance, and risk management.

To succeed, you will have significant experience in the charity sector at a senior level with a proven track record in service delivery and charity compliance. You will have excellent communication and leadership qualities with the ability to motivate and inspire to get the best out of people as well as an understanding of the issues the Settlement strives to challenge.

As a critical member of the Settlement’s leadership team, you will play a key role in supporting sustainability, development and implementation of our longer-term strategic plans. This will be a very busy but rewarding visible and hands-on role that cuts across all aspects of the charity as we continue to grow and develop.

For an informal / confidential chat please call Theresa Gniadkowski. No agencies please. For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement – Sports Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.

Closing date: Wednesday 8 July 2026

Interviews: Thursday 16 or Friday 17 July 2026

Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303

Chief Operating Officer (m/w/d) employer: Birmingham Settlement

Birmingham Settlement is an exceptional employer dedicated to creating opportunities and empowering individuals within the community. With a flexible working environment, generous annual leave, and a commitment to employee development, we foster a culture of collaboration and inclusivity. As a key player in the charity sector, you will have the chance to make a meaningful impact while enjoying a supportive atmosphere that values your contributions and growth.

Birmingham Settlement

Contact Details:

Birmingham Settlement Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Chief Operating Officer (m/w/d)

Tip Number 1

Network like a pro! Reach out to your connections in the charity sector and let them know you're on the lookout for a COO role. You never know who might have the inside scoop on opportunities or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research Birmingham Settlement thoroughly, understand their mission, and think about how your experience aligns with their goals. Be ready to share specific examples of how you've driven operational success in previous roles.

Tip Number 3

Showcase your leadership style! During interviews, highlight how you motivate and inspire teams. Share stories that demonstrate your ability to create a positive culture and drive results, as this is key for a COO position.

Tip Number 4

Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Birmingham Settlement team.

We think you need these skills to ace Chief Operating Officer (m/w/d)

Operational Leadership
Strategic Vision Translation
Service Delivery
Charity Compliance
Financial Management
Governance
Risk Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Chief Operating Officer role. Highlight your experience in the charity sector and how it relates to Birmingham Settlement's mission.

Showcase Your Leadership Skills:We want to see your leadership qualities shine through! Share examples of how you've motivated teams and driven operational success in previous roles. This is your chance to demonstrate your ability to inspire others.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised!

How to prepare for a job interview at Birmingham Settlement

Know the Organisation Inside Out

Before your interview, take the time to research Birmingham Settlement thoroughly. Understand their mission, values, and the specific challenges they face in the charity sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Leadership Experience

As a Chief Operating Officer, your leadership skills are crucial. Prepare examples from your past roles where you've successfully led teams, managed change, or improved service delivery. Be ready to discuss how you can inspire and motivate others to achieve the Settlement's goals.

Demonstrate Financial Acumen

Given the importance of financial management in this role, brush up on your knowledge of budgeting, compliance, and risk management. Be prepared to discuss how you've handled financial responsibilities in previous positions and how you plan to ensure effective governance at Birmingham Settlement.

Prepare Thoughtful Questions

Interviews are a two-way street, so come armed with insightful questions about the organisation's future plans, culture, and challenges. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career aspirations.