At a Glance
- Tasks: Lead operational delivery and drive strategic vision in a dynamic charity environment.
- Company: Birmingham Settlement, empowering communities since 1899.
- Benefits: Salary up to £56k, flexible hours, 25 days annual leave, and pension scheme.
- Other info: Join a passionate team dedicated to community wellbeing and growth.
- Why this job: Make a real difference in people's lives while shaping the future of our charity.
- Qualifications: Senior-level experience in the charity sector with strong leadership and communication skills.
The predicted salary is between 56000 - 56000 £ per year.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Birmingham Settlement is looking to appoint to the new role of Chief Operating Officer to help us continue to deliver the safe, high-quality services our people want, deserve, and expect. Working closely with the CEO, the Chief Operating Officer will help translate strategic vision into operational delivery by ensuring the Settlement has the systems, people, and processes in place to achieve its goals.
This includes operational support and leadership: working closely with managers and service leads to drive the Settlement’s delivery and people strategies, embedding culture, and organisational development to create and take opportunities while also delivering effective financial management, governance, compliance, and risk management.
To succeed, you will have significant experience in the charity sector at a senior level with a proven track record in service delivery and charity compliance. You will have excellent communication and leadership qualities with the ability to motivate and inspire to get the best out of people as well as an understanding of the issues the Settlement strives to challenge.
As a critical member of the Settlement’s leadership team, you will play a key role in supporting sustainability, development and implementation of our longer-term strategic plans. This will be a very busy but rewarding visible and hands-on role that cuts across all aspects of the charity as we continue to grow and develop.
For an informal / confidential chat please call Theresa Gniadkowski. No agencies please. For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement – Sports Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.
Closing date: Wednesday 8 July 2026
Interviews: Thursday 16 or Friday 17 July 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303.
Chief Operating Officer (COO) - m/f/d employer: Birmingham Settlement
Birmingham Settlement is an exceptional employer dedicated to creating opportunities and fostering wellbeing within the community. With a flexible working environment, generous annual leave, and a commitment to employee development, we empower our staff to thrive in their roles while making a meaningful impact. Join us in a collaborative culture that values diversity and innovation, as we work together to deliver high-quality services that truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer (COO) - m/f/d
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector and let them know you're on the lookout for a COO role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Birmingham Settlement thoroughly, understand their mission, and think about how your experience aligns with their goals. Be ready to share specific examples of how you've driven operational success in previous roles.
✨Tip Number 3
Showcase your leadership style! During interviews, highlight how you've motivated teams and fostered a positive culture in past positions. This is key for a COO role, so make sure they see your passion for empowering others.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Birmingham Settlement team.
We think you need these skills to ace Chief Operating Officer (COO) - m/f/d
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand who we are at Birmingham Settlement. Tailor your application to reflect our values and mission, showing how your experience aligns with our goals.
Be Clear and Concise:When detailing your experience, keep it straightforward. Use bullet points where possible to make it easy for us to see your achievements and how they relate to the role of Chief Operating Officer.
Showcase Your Leadership Skills:As a COO, you'll need to inspire and motivate. Highlight specific examples of how you've led teams or projects in the past, and how those experiences can benefit us at Birmingham Settlement.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Birmingham Settlement
✨Know the Organisation Inside Out
Before your interview, take some time to really understand Birmingham Settlement's mission and values. Familiarise yourself with their services and recent initiatives. This will not only show your genuine interest but also help you align your experience with their goals.
✨Prepare for Scenario-Based Questions
As a COO, you'll likely face questions about how you've handled specific challenges in the past. Think of examples from your previous roles where you successfully led teams, managed compliance, or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Leadership Style
Birmingham Settlement is looking for someone who can motivate and inspire others. Be ready to discuss your leadership philosophy and provide examples of how you've developed teams and fostered a positive culture in your previous positions.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the current challenges the organisation faces or how they measure success in their operations. This demonstrates your strategic thinking and genuine interest in contributing to their mission.
