At a Glance
- Tasks: Lead operational delivery and drive strategic vision for a community-focused charity.
- Company: Birmingham Settlement, empowering people since 1899.
- Benefits: Salary up to £56k, flexible hours, 25 days annual leave, and pension scheme.
- Other info: Join a dynamic team committed to equality and community wellbeing.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Senior-level experience in the charity sector with strong communication and leadership skills.
The predicted salary is between 56000 - 56000 £ per year.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Salary up to £56k per annum (depending on experience)
35 hours per week average (flexible)
25 days A/L contributory pension scheme
Birmingham Settlement is looking to appoint to the new role of Chief Operating Officer to help us continue to deliver the safe, high-quality services our people want, deserve, and expect. Working closely with the CEO, the Chief Operating Officer will help translate strategic vision into operational delivery by ensuring the Settlement has the systems, people, and processes in place to achieve its goals.
This includes operational support and leadership: working closely with managers and service leads to drive the Settlement’s delivery and people strategies, embedding culture, and organisational development to create and take opportunities while also delivering effective financial management, governance, compliance, and risk management.
To succeed, you will have significant experience in the charity sector at a senior level with a proven track record in service delivery and charity compliance. You will have excellent communication and leadership qualities with the ability to motivate and inspire to get the best out of people as well as an understanding of the issues the Settlement strives to challenge.
As a critical member of the Settlement’s leadership team, you will play a key role in supporting sustainability, development and implementation of our longer-term strategic plans. This will be a very busy but rewarding visible and hands-on role that cuts across all aspects of the charity as we continue to grow and develop.
For an informal / confidential chat please call Theresa Gniadkowski. No agencies please. For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.
Closing date: Wednesday 8 July 2026
Interviews: Thursday 16 or Friday 17 July 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community.
Chief Operating Officer employer: Birmingham Settlement
Birmingham Settlement is an exceptional employer that prioritises the wellbeing and development of its staff, offering a flexible working environment and a competitive salary package. With a strong commitment to equality and community engagement, employees are encouraged to grow within a supportive culture that values collaboration and innovation. The role of Chief Operating Officer presents a unique opportunity to lead impactful change in a respected charity, making a meaningful difference in the lives of those we serve in Birmingham.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Birmingham Settlement. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the charity sector and Birmingham Settlement's mission. Show us you understand our values and how you can contribute to our goals – it’ll make you stand out!
✨Tip Number 3
Practice your leadership stories! We want to hear about your past experiences and how you've motivated teams or tackled challenges. Be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Birmingham Settlement.
We think you need these skills to ace Chief Operating Officer
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand Birmingham Settlement's mission and values. Tailor your application to reflect how your experience aligns with their goals. We want to see that you get what they're all about!
Be Clear and Concise:When you're putting together your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point without fluff.
Showcase Your Experience:Highlight your relevant experience in the charity sector, especially in leadership roles. We’re looking for specific examples of how you've driven operational success and compliance. Make sure to connect your past achievements to the role of Chief Operating Officer.
Follow Up:After submitting your application through our website, don’t hesitate to reach out if you have any questions. A quick follow-up shows your enthusiasm and commitment. We love to see candidates who are proactive!
How to prepare for a job interview at Birmingham Settlement
✨Know the Mission Inside Out
Before your interview, dive deep into Birmingham Settlement's mission and values. Understand how they connect with the community and the specific challenges they aim to address. This will not only show your genuine interest but also help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Style
As a Chief Operating Officer, your leadership style is crucial. Be prepared to discuss specific examples of how you've motivated teams and driven operational success in previous roles. Highlight your ability to inspire others and foster a positive organisational culture.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to navigate challenges in service delivery or compliance within the charity sector. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Birmingham Settlement's future plans, challenges they face, and how the COO role can contribute to their strategic vision. This shows your enthusiasm and helps you gauge if the organisation is the right fit for you.
