At a Glance
- Tasks: Provide expert advice on debt and welfare benefits to help people improve their financial wellbeing.
- Company: Join Birmingham Settlement, a charity dedicated to empowering communities since 1899.
- Benefits: Competitive salary, 25 days annual leave, and a contributory pension scheme.
- Other info: Flexible working hours and opportunities for professional growth in a dynamic team.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in advice services or a willingness to learn for trainee roles.
The predicted salary is between 25000 - 30000 € per year.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Birmingham Settlement has an opportunity to join our Money Advice Team, either as an experienced Debt & Welfare Benefits Adviser or a Debt & Welfare Benefits Trainee Adviser. As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstances. As a Trainee, you will have a basic knowledge and understanding of the issues affecting people experiencing debt and benefit problems along with some experience in an advice service or customer-facing setting along with the ability and willingness to undertake training and development.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload. You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives.
This is an active recruitment – early applications are encouraged. For an informal discussion about the roles call Theresa Gniadkowski. For an application pack visit the vacancies page on our website or email us, or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.
Closing date for applications: Friday, 12/06/2026, 12.00 noon.
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303.
Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser in Birmingham employer: Birmingham Settlement
Birmingham Settlement is an exceptional employer dedicated to creating opportunities and empowering individuals through meaningful work in the community. With a strong focus on employee development, our Money Advice Team offers comprehensive training and support, fostering a collaborative and inclusive work culture that values each team member's contribution. Located in Newtown, Birmingham, we provide a rewarding environment where you can make a tangible difference in people's lives while enjoying generous benefits such as a competitive salary, 25 days annual leave, and a contributory pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching Birmingham Settlement and understanding their mission. Tailor your answers to show how your skills align with their values and the role. Practice common interview questions to boost your confidence!
✨Tip Number 3
Follow up after your interview! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Birmingham Settlement.
We think you need these skills to ace Debt & Welfare Benefits Adviser / Debt & Welfare Benefits Trainee Adviser in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping others shine through. We want to see how much you care about making a difference in people's lives, especially in the areas of debt and welfare benefits.
Tailor Your CV:Make sure your CV is tailored to the role you're applying for. Highlight any relevant experience or skills that match the job description. We love seeing how your background aligns with our mission at Birmingham Settlement!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when applicants can communicate effectively, just like we do with our clients.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can find all the details you need right there!
How to prepare for a job interview at Birmingham Settlement
✨Know Your Stuff
Make sure you brush up on the key issues surrounding debt and welfare benefits. Familiarise yourself with common challenges clients face and the solutions available. This will show your potential employer that you're not just interested in the role, but that you genuinely understand the field.
✨Showcase Your Communication Skills
As a Debt & Welfare Benefits Adviser, you'll need to communicate effectively with clients from various backgrounds. Practice explaining complex concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond empathetically to hypothetical client scenarios.
✨Highlight Your Adaptability
This role requires flexibility and the ability to manage your own workload. Be prepared to discuss examples from your past experiences where you've had to adapt to changing circumstances or handle multiple tasks. This will illustrate your readiness for the dynamic nature of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the organisation aligns with your values.
