At a Glance
- Tasks: Lead operational delivery and drive strategic vision for a community-focused charity.
- Company: Birmingham Settlement, empowering people since 1899.
- Benefits: Salary up to £56k, flexible hours, 25 days annual leave, and pension scheme.
- Other info: Join a dynamic team committed to equality and community wellbeing.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Senior-level experience in the charity sector with strong leadership and communication skills.
The predicted salary is between 56000 - 56000 £ per year.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Salary up to £56k per annum (depending on experience)
35 hours per week average (flexible)
25 days A/L contributory pension scheme
Birmingham Settlement is looking to appoint to the new role of Chief Operating Officer to help us continue to deliver the safe, high-quality services our people want, deserve, and expect. Working closely with the CEO, the Chief Operating Officer will help translate strategic vision into operational delivery by ensuring the Settlement has the systems, people, and processes in place to achieve its goals.
This includes operational support and leadership: working closely with managers and service leads to drive the Settlement’s delivery and people strategies, embedding culture, and organisational development to create and take opportunities while also delivering effective financial management, governance, compliance, and risk management.
To succeed, you will have significant experience in the charity sector at a senior level with a proven track record in service delivery and charity compliance. You will have excellent communication and leadership qualities with the ability to motivate and inspire to get the best out of people as well as an understanding of the issues the Settlement strives to challenge.
As a critical member of the Settlement’s leadership team, you will play a key role in supporting sustainability, development and implementation of our longer-term strategic plans. This will be a very busy but rewarding visible and hands-on role that cuts across all aspects of the charity as we continue to grow and develop.
For an informal / confidential chat please call Theresa Gniadkowski. No agencies please. For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH.
Closing date: Wednesday 8 July 2026
Interviews: Thursday 16 or Friday 17 July 2026
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
Chief Operating Officer in Birmingham employer: Birmingham Settlement
Birmingham Settlement is an exceptional employer dedicated to creating opportunities and fostering a culture of empowerment and wellbeing. With a flexible working environment, generous annual leave, and a commitment to employee development, we offer a rewarding career for those passionate about making a difference in the community. Join us in our mission to deliver high-quality services while enjoying the unique advantages of working in Birmingham, where your contributions will directly impact the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Operating Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Birmingham Settlement. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the charity sector and Birmingham Settlement's mission. Show us you understand our values and how you can contribute to our goals – it’ll make you stand out!
✨Tip Number 3
Practice your leadership stories! We want to hear about your past experiences and how you've motivated teams or tackled challenges. Be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Birmingham Settlement.
We think you need these skills to ace Chief Operating Officer in Birmingham
Some tips for your application 🫡
Know Your Audience:Before you start writing, take a moment to understand Birmingham Settlement's mission and values. Tailor your application to reflect how your experience aligns with their goals, especially in the charity sector.
Be Clear and Concise:When detailing your experience, stick to the point! Use clear language and avoid jargon. Highlight your achievements in service delivery and compliance, making it easy for us to see your impact.
Showcase Your Leadership Skills:As a Chief Operating Officer, your leadership qualities are crucial. Share specific examples of how you've motivated teams and driven operational success in previous roles. We want to see how you inspire others!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Birmingham Settlement
✨Know the Mission
Before your interview, take some time to really understand Birmingham Settlement's mission and values. Familiarise yourself with their history and the impact they have on the community. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your experience in the charity sector, particularly in service delivery and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewers to see how your background aligns with their needs.
✨Emphasise Leadership Skills
As a Chief Operating Officer, your leadership qualities are crucial. Be ready to discuss how you've motivated teams and driven organisational change in previous positions. Highlight any successful strategies you've implemented that improved team performance or service delivery.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewers. Inquire about their current challenges, future goals, and how the COO can contribute to their strategic vision. This shows that you're not just interested in the role, but also in the organisation's future.
