At a Glance
- Tasks: Keep our spaces spotless and create a welcoming atmosphere for visitors.
- Company: Join The Rep, a vibrant venue dedicated to excellence.
- Benefits: Enjoy a competitive salary, generous holiday, and staff discounts.
- Why this job: Be part of a team that delivers first-class experiences every day.
- Qualifications: Customer service skills and experience in cleaning environments are essential.
- Other info: Flexible hours with opportunities for growth and a supportive work culture.
The predicted salary is between 10 - 15 £ per hour.
The Housekeeping Assistant role has responsibility for ensuring both our front and back of house areas and auditorium are cleaned to a highly professional standard and in line with all regulations. You will play an integral part in providing a first‑class experience for all our visitors and colleagues who use The Rep facilities.
A strong candidate will bring excellent customer service skills, experience working in a corporate or customer‑facing cleaning environment, and consistently high personal standards. They work well as part of a team, manage their time effectively, and demonstrate honesty, reliability and trustworthiness. They communicate confidently, show good manners, and take pride in representing The Rep positively.
Flexibility with tasks and shift patterns, along with the ability to stay calm under pressure and prioritise when necessary, are key.
- Contract Type: Permanent
- Hours: 18 hours per week. Evening and weekend work will be required
- Salary: £12.60 per hour (Assistant 3)
Working with us you would be able to access the following benefits:
- Contributory staff pension, 5% employee and 3% employer
- Holiday entitlement of 5 weeks plus bank holidays and a day accrual each year of service up to 5 years.
- A day off for your birthday
- Free‑to‑use employee assistance service
- Staff ticket discount (when available)
- Staff discount in The Rep food and drink outlets
- 25% Season Ticket discount on parking at Q‑Parks
- £5 day rates at Utilita Arena North and South Car Parks
- Access to salary sacrifice schemes including Bike to Work scheme
Housekeeping Assistant in Birmingham employer: Birmingham Repertory Theatre
Contact Detail:
Birmingham Repertory Theatre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Rep. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Show off your skills! When discussing your experience, highlight specific examples where you've demonstrated excellent customer service or worked effectively in a team. This will help you stand out as a strong candidate for the Housekeeping Assistant role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re professional and keen on the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Assistant in Birmingham
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous experience in cleaning or customer service. We want to see how you've maintained high standards and contributed to a positive environment in your past roles.
Be Yourself: Let your personality shine through in your application! We value honesty and reliability, so don’t be afraid to show us who you are and how you can positively represent The Rep.
Tailor Your Application: Make sure to tailor your application to the Housekeeping Assistant role. Mention specific skills that match the job description, like time management and teamwork, to show us you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Birmingham Repertory Theatre
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards expected in a corporate or customer-facing environment. Be ready to discuss specific techniques you use to maintain high cleanliness levels and how you ensure compliance with regulations.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about situations where you went above and beyond to create a positive experience for customers, as this will resonate well with the interviewers.
✨Demonstrate Teamwork and Flexibility
Be prepared to talk about your experience working as part of a team. Highlight instances where you adapted to changing tasks or shift patterns, showing that you can stay calm under pressure and prioritise effectively.
✨Communicate Confidently
Practice your communication skills before the interview. Make sure you can express your thoughts clearly and confidently, as good manners and effective communication are key traits for representing The Rep positively.