Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of Birmingham Newman University, welcoming students and visitors.
- Company: Join a supportive university with a vibrant community atmosphere.
- Benefits: Enjoy 35 days annual leave, pension scheme, and professional development opportunities.
- Why this job: Make a difference as the first point of contact in a dynamic environment.
- Qualifications: GCSE grade C or above, excellent communication skills, and customer service experience.
- Other info: Flexible hours with a focus on work-life balance and personal growth.
The predicted salary is between 19395 - 25889 £ per year.
22.5 hours per week 12.30-17:00 Monday to Friday
Permanent
Post Ref: NU0726
£24,242.20 per annum pro rata
Birmingham Newman University are seeking to recruit a front of house receptionist. This is a critical role at Birmingham Newman University, as this will be the first point of contact for students, staff, visitors and guests. The post holder will also be responsible for the coordination of the University switchboard both internally and externally.
The post holder must be committed to providing a consistent delivery of an exceptional and outstanding reception service.
Applicants must be educated to a minimum of GCSE grade C and above and have excellent interpersonal skills. Relevant reception experience, knowledge of telephone systems and MS Teams, and experience of working in a customer focused environment is also essential.
Informal enquiries about this opportunity are very welcome. Please contact Mr Lewis Palin at l.j.Palin@staff.newman.ac.uk, telephone 0121 476 1181, to discuss the role further.
An application form and further details about this role are available from newman.ac.uk/jobs.
Closing date for applications: 9 February 2026
Interview date to be confirmed
Birmingham Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities. Further details of the full range of staff benefits available can be found on our website: staff benefits or please contact the Human Resources Department.
Birmingham Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT.
Front of House Receptionist employer: Birmingham Newman University
Contact Detail:
Birmingham Newman University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist
✨Tip Number 1
First things first, make sure you know the ins and outs of Birmingham Newman University. Familiarise yourself with their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interpersonal skills! Since you'll be the first point of contact, it's crucial to come across as friendly and approachable. Role-play with a friend or family member to get comfortable with common reception scenarios and questions.
✨Tip Number 3
Don’t forget to prepare some questions for your interview. This shows that you’re engaged and keen to learn more about the role. Ask about the team dynamics or how they measure success in the reception area – it’ll make you stand out!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily find all the details you need about the role and the benefits on offer. Good luck!
We think you need these skills to ace Front of House Receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a front of house role.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we're looking for, like your customer service background and familiarity with telephone systems. This shows us you’re serious about the role!
Proofread, Proofread, Proofread!: Before hitting send, give your application a good proofread. Typos and errors can distract from your message and might not give the best impression. We want to see your attention to detail, so take the time to polish it up!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re following the right process. Plus, you’ll find all the details you need about the role there too!
How to prepare for a job interview at Birmingham Newman University
✨Know Your Role
Before the interview, make sure you understand what a Front of House Receptionist does. Familiarise yourself with the responsibilities mentioned in the job description, like being the first point of contact and managing the switchboard. This will help you tailor your answers to show how you can excel in this role.
✨Show Off Your Interpersonal Skills
Since this position requires excellent interpersonal skills, think of examples from your past experiences where you've successfully interacted with customers or handled difficult situations. Be ready to share these stories during the interview to demonstrate your ability to provide outstanding service.
✨Brush Up on Tech Skills
As the job mentions knowledge of telephone systems and MS Teams, it’s a good idea to review these tools before your interview. If you have experience using them, be prepared to discuss how you’ve used these technologies effectively in previous roles.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the role or the university itself. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Plus, it gives you a chance to engage with the interviewer.
