At a Glance
- Tasks: Support accommodation services and enhance student experiences through administrative excellence.
- Company: Join Newman University, a vibrant community focused on student success.
- Benefits: Enjoy 35 days annual leave, pension scheme, and staff development opportunities.
- Other info: Dynamic role with flexible hours and great career growth potential.
- Why this job: Make a difference in students' lives while developing your admin skills.
- Qualifications: GCSEs in Maths and English, plus admin experience with strong customer service.
The predicted salary is between 25878 - 27319 € per year.
Newman University seeks to appoint an Administrator to join its Accommodation and Campus Services Team. This key customer-facing role supports the smooth operation of accommodation services and contributes to a positive experience for students and other service users.
Responsibilities
- The role provides a wide range of administrative and operational support, including responding to enquiries, processing financial and management information, maintaining accurate records, and supporting general office administration.
- It involves working closely with the Accommodation Manager to ensure efficient department operations and a consistently high standard of customer service.
- The role operates on a rota basis Monday to Friday, with some evening and weekend work.
Qualifications
- GCSE Mathematics and English at Grade C/4 or above (or equivalent).
- Experience in an administrative role with strong customer service.
- Managing financial administrative processes, accurate information handling, record maintenance, and data use for service monitoring and improvement.
- Organisational skills, prioritisation, meeting deadlines, and accuracy in a busy environment.
- Clear written and verbal communication, confidence in dealing with enquiries, attention to detail, reliability, and a professional customer service approach.
Benefits
- 35 days annual leave entitlement plus bank holidays (pro rata for part time posts)
- Pension scheme
- Chaplaincy and spiritual care
- Library services
- Free on-site parking
- Discounted travel scheme
- Cycle to work scheme
- Employee assistance programme
- Occupational health and counselling services
- Staff development opportunities
Further details available on our website: https://www.newman.ac.uk/knowledge-base/staff-benefits/
Birmingham Newman University is an Equal Opportunity Employer
Accommodation and Campus Services Administrator in Birmingham employer: Birmingham Newman University
Newman University is an exceptional employer, offering a supportive work environment that prioritises employee well-being and professional growth. With generous benefits such as 35 days of annual leave, a pension scheme, and opportunities for staff development, employees can thrive both personally and professionally in the vibrant city of Birmingham. Join our Accommodation and Campus Services Team to make a meaningful impact on student experiences while enjoying a collaborative and inclusive workplace culture.
Contact Detail:
Birmingham Newman University Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation and Campus Services Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Newman University on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed multiple tasks or improved processes in previous roles. It’s all about demonstrating your ability to keep things running smoothly!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Accommodation and Campus Services Administrator in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation and Campus Services Administrator. We want to see how you can contribute to our team and enhance the student experience!
Show Off Your Customer Service Skills:Since this role is all about providing top-notch customer service, don’t forget to include examples of how you've excelled in similar situations. We love seeing candidates who can communicate clearly and handle enquiries with confidence.
Be Organised and Detail-Oriented:Demonstrate your organisational skills by presenting your application neatly and accurately. We appreciate attention to detail, so make sure there are no typos or errors. A well-structured application speaks volumes about your ability to maintain records and manage information.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets to the right people and shows that you’re serious about joining our team at Newman University!
How to prepare for a job interview at Birmingham Newman University
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Accommodation and Campus Services Administrator. Familiarise yourself with the key tasks like responding to enquiries and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is customer-facing, be prepared to discuss your previous experiences in customer service. Think of specific examples where you handled enquiries or resolved issues effectively. This will highlight your ability to contribute to a positive experience for students and other service users.
✨Demonstrate Your Organisational Skills
The job requires strong organisational skills and the ability to manage multiple tasks. Be ready to share how you prioritise your workload and meet deadlines in a busy environment. You could even mention tools or methods you use to stay organised, which will show your proactive approach.
✨Practice Clear Communication
As clear written and verbal communication is crucial for this role, practice articulating your thoughts clearly. You might want to rehearse common interview questions and answers with a friend or in front of a mirror. This will help you feel more confident and ensure you convey your ideas effectively during the interview.
