Be Part of Something Magical
Help support the exciting new Neverland Exhibition at Birmingham Museum & Art Gallery. You'll be among the first to welcome visitors to this fantastic new attraction while creating memorable experiences every day.
About Birmingham Museum & Art Gallery
Various Part Time / Fixed Term roles until 8th January 2027
(£13.45 per hour)
- Working 37 hours Wednesday - Sundays
- Working 7.4 hours on Tuesdays
What You'll Be Doing
You'll ensure every visitor has a brilliant experience at our museum. This means being the friendly face that welcomes people and helps them make the most of their visit.
- Encourage visitors to engage with exhibits, workshops, events and facilities
- Provide excellent customer care and achieve sales targets
- Deliver consistently high levels of customer service
- Help visitors with queries in a prompt, professional and friendly manner
- Have an understanding of safeguarding
What We're Looking For
We want enthusiastic, hardworking people who take real pleasure in delivering excellent visitor experiences. You'll be confident with great verbal communication skills and have an aptitude for sales, remaining calm under pressure, and be ready to roll up your sleeves for any task.
Application Process
Please read the job description before applying.
Complete all parts of the online application form in full. Clearly demonstrate your experience and skills in your supporting statement, and tell us why you're suitable. CVs are not accepted, but we can support alternative application processes if you have access needs.
Interviews will take place on 6th October 2026 with Harry Sharp (Visitor Experience Manager). You'll receive interview questions in advance and can request reasonable adjustments.
We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced.
Any offer of employment will be subject to pre-employment checks.
Close date for applications is 29th September 2026.
Visitor Experience Assistants (Fixed Term) in Birmingham employer: Birmingham Museums Trust
As a Technician at Birmingham Museum & Art Gallery, you will be part of a vibrant and inclusive work culture that values creativity and collaboration. With opportunities for professional growth and the chance to work with prestigious art collections, this role offers a unique environment where your technical skills can shine while contributing to meaningful exhibitions. Enjoy the benefits of flexible working hours and a supportive team atmosphere, making it an excellent place for those passionate about the arts and technical craftsmanship.
