At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for visitors.
- Company: Join a vibrant team at a renowned museum with a focus on customer service.
- Benefits: Flexible part-time hours, competitive pay, and full training provided.
- Other info: Opportunities for growth and a chance to work at various exciting locations.
- Why this job: Be part of a fun environment where your friendly attitude makes a difference.
- Qualifications: Experience in cash handling and a passion for great service.
The predicted salary is between 10379 - 10379 £ per year.
Permanent Part Time (2 roles available)
- Role 1: Hours - 14.8 (Saturday & Sunday) £10,379 per annum
- Role 2: Hours - 21.50 (3 days out of 7) £15,078 per annum
Location: Thinktank / other BMT sites subject to business needs
What you'll be doing
As a Food & Beverage Assistant, you'll play a critical role in the customer journey. You'll be taking orders, preparing food and drinks, and serving at counters or tables.
Your day will include:
- Cash handling and processing payments
- Proactively upselling to enhance visitor experiences
- Clearing tables and maintaining cleanliness
- Ensuring excellent customer service at all times
- Rolling up your sleeves for whatever tasks the day brings
What we're looking for
- Cash handling experience
- Previous experience within a similar environment
- Food Safety Level 2 and Food Allergen training preferable - however full training will be given
- Great eye for detail and excellent organisation skills
- Demonstrated experience of upselling items
Please note the site named is likely to be your most regular place of work, however you may be required to work at other BMT sites from time to time as the business requires.
Ready to make every visitor's day special? If you're friendly, detail-oriented, and ready to create exceptional dining experiences in a museum setting, we want to hear from you.
Important information:
When completing your online application form, you must ensure all parts of the form are completed in full. You will need to clearly demonstrate in your supporting statement the above skills and experience we are looking for as well as why you believe you are a suitable candidate. (CV's are not accepted). However, if you have any additional access needs, please do get in touch with the recruitment team and we will endeavour to support you with alternative application processes.
Interviews will be taking place in September with a panel including Noor Miah - Food & Beverage Manager. In advance of the interview, you will receive a copy of the interview questions to prepare, and you will have an opportunity to express any reasonable adjustments you might need.
We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced.
Any offer of employment will be subject to pre-employment checks being carried out.
Close date for applications is 31st August 2026.
Food & Beverage Assistants (Part Time - Permanent) in Birmingham employer: Birmingham Museums Trust
Birmingham Museums Trust is an exceptional employer, offering a vibrant work culture that values inclusivity and collaboration. As a Conservator, you will have the opportunity to engage with a diverse range of collections while working in a supportive environment that encourages professional growth and knowledge sharing. With a commitment to equality, diversity, and inclusion, BMT provides a unique platform for you to make a meaningful impact in the conservation field, all within the dynamic setting of Birmingham's rich cultural landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistants (Part Time - Permanent) in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Birmingham Museums Trust and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Food & Beverage Assistants (Part Time - Permanent) in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Birmingham Museums Trust that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Birmingham Museums Trust.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Birmingham Museums Trust get a sense of who you are beyond your experience!
How to prepare for a job interview at Birmingham Museums Trust
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Birmingham Museums Trust and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
