At a Glance
- Tasks: Prepare and serve food and drinks while delivering excellent customer service.
- Company: Join the Birmingham Museums Trust and be part of a vibrant team.
- Benefits: Earn £13.45 per hour with flexible shifts and full training provided.
- Other info: Inclusive employer with opportunities for growth and development.
- Why this job: Play a key role in enhancing visitor experiences at unique museum cafes.
- Qualifications: Cash handling experience and a passion for customer service are preferred.
The predicted salary is between 13.45 - 13.45 £ per hour.
We are currently looking to grow our pool of casual Food & Beverage Assistants to support the team as and when required. Ideally you will be hard working, enthusiastic & sales orientated as well as having a flexible approach.
You will be part of the team working across Birmingham Museums Trust unique food and beverage outlets; including the Signal Box Cafe and Edwardian Tea Room, however you may be required to work at other BMT sites from time to time as the business requires.
You will be preparing and serving food and drink, always delivering excellent customer service. You'll be proactively upselling and ensuring that visitors have a great experience of dining with us. A trip to the cafe is an important part of the visitor experience at any museum, so you will play a critical role in the customer journey!
Most of the shifts you may be asked to cover will be during our normal opening times (ie: 10am - 5pm daily, including weekends). By applying for these roles you are confirming that you are available to work various shifts as and when required during these times.
To succeed in these roles we are looking for the following:
- Cash handling experience
- Previous experience within a similar environment
- Food Safety Level 2 and Food Allergen training preferable - however full training will be given
- Have a great eye for detail and is an excellent organised individual.
- Able to demonstrate previous experience of upselling items
Further information can be found on the job description, which we recommend you read fully before applying.
Important information: When completing your online application form, you must ensure all parts of the form are completed in full. You will need to clearly demonstrate in your supporting statement the above skills and experience we are looking for as well as why you believe you are a suitable candidate. (CV's are not accepted).
However, if you have any additional access needs, please do get in touch with the recruitment team and we will endeavour to support you with alternative application processes. Interviews will be taking place early August with a panel including Noor Miah (Food & Beverage Manager). In advance of the interview, you will receive a copy of the interview questions to prepare, and you will have an opportunity to express any reasonable adjustments you might need.
We are an inclusive employer and recruit on the basis of ability, we are keen to hear from any applicants who feel suitably experienced. Any offer of employment will be subject to pre-employment checks being carried out. Close date for applications is 26th July 2026. If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.
Casual Food & Beverage Assistants in Birmingham employer: Birmingham Museums Trust
Birmingham Museums Trust is an exceptional employer, offering a vibrant work culture that values inclusivity and collaboration. As a Conservator, you will have the opportunity to engage with a diverse range of collections while working in a supportive environment that encourages professional growth and knowledge sharing. With a commitment to equality, diversity, and inclusion, BMT provides a unique platform for you to make a meaningful impact in the conservation field, all within the dynamic setting of Birmingham's rich cultural landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Food & Beverage Assistants in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Birmingham Museums Trust and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Food & Beverage Assistants in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Birmingham Museums Trust that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Birmingham Museums Trust.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Birmingham Museums Trust get a sense of who you are beyond your experience!
How to prepare for a job interview at Birmingham Museums Trust
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Birmingham Museums Trust and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
