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- Tasks: Support individuals in mental health crises and provide compassionate care in a welcoming environment.
- Company: Join Birmingham Mind, a pioneering service dedicated to mental health support.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare cover, and comprehensive training.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in mental health support and a commitment to person-centred care.
- Other info: Diverse workforce encouraged; applications from all backgrounds welcome.
The predicted salary is between 24570 - 24570 £ per year.
Learn more about the general tasks related to this opportunity below, as well as required skills.
£24,570 per annum
Birmingham
Full-Time Permanent
Hours: 37.5 hours per week
The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.
About The Role
The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind. The role will be central to the smooth running of the 24/7 service provided by Recovery House. You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues and NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment. The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.
About You
You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions. We are looking for someone who has experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model” of mental health support and be experienced in delivering person centred care. You will be able to provide caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice. This role will involve working on a rota, including some evenings and weekends.
Staff Benefits
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position. Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Sunday 5th April 2026. Interviews will take place on Wednesday 15th and Tuesday 21st April 2026.
Recovery Support Workers (Mental Health) – The Recovery House in West Bromwich employer: Birmingham Mind
Contact Detail:
Birmingham Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Support Workers (Mental Health) – The Recovery House in West Bromwich
✨Tip Number 1
Get to know the Recovery House and its mission! Research their values and services so you can speak confidently about how you fit into their vision during interviews. This shows you're genuinely interested and ready to contribute.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local mental health events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've successfully de-escalated a crisis or provided person-centred care. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Recovery Support Workers (Mental Health) – The Recovery House in West Bromwich
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for mental health shine through! We want to see how much you care about supporting others and how you can contribute to creating a welcoming environment at The Recovery House.
Tailor Your Experience: Make sure to highlight any relevant experience you have in CQC regulated environments or with the Recovery Model. We love seeing how your background aligns with our mission, so don’t hold back on those details!
Be Person-Centred: Remember, this role is all about person-centred care. Use your application to demonstrate how you've successfully built relationships with service users in the past and how you approach de-escalating crises.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Recovery House!
How to prepare for a job interview at Birmingham Mind
✨Know Your Recovery Model
Make sure you understand the 'Recovery Model' of mental health support inside out. Be ready to discuss how you've applied this model in your previous roles and how it can be beneficial in a crisis situation.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've quickly built strong relationships with service users in the past. Highlight your ability to de-escalate crises and create a calm environment, as these are crucial for the role.
✨Familiarise Yourself with CQC Standards
Brush up on the Care Quality Commission (CQC) standards relevant to mental health services. Be prepared to discuss how you would ensure compliance and maintain high-quality care in your work.
✨Emphasise Teamwork and Collaboration
Since you'll be working closely with a team and NHS partners, think of examples that demonstrate your ability to collaborate effectively. Show that you value teamwork and can contribute positively to a multi-disciplinary environment.