Team Leader (Nights) (Mental Health) - Recovery House

Team Leader (Nights) (Mental Health) – Recovery House Location: Alum Rock, Birmingham Salary: £27,259 per annum Hours: 38 hours per week (Nights) Recovery House is a new and innovative service we are launching that meets an important need for people experiencing poor mental health. The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights. The service is a partnership with the NHS, who will have a staff presence at all times, and builds on the range of strong collaborations we have with the public sector. This post is central to the smooth running of the 24/7 Recovery House. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with Operations at Birmingham Mind, the role contributes to effective communication between operational staff and management About the role The Team Leader will support the Recovery Support Workers in providing continuous and safe delivery of support at the Recovery House and always ensure high quality and person-centred care. You will ensure that compliance and adherence to CQC standards is upheld by the Recovery Support Workers and provide appropriate information to managers when requested. You will provide direction, management, and support to the delivery team of 13; which include 4 Waking Night Staff, and a Peer Mentors. Ensuring that safe levels of staffing is always provided and we deliver on the aims of crisis intervention and prevention. This role requires organisation and problem-solving skills as well as the ability to work under pressure, and skilful in developing strong relationships with a range of people be able to hold on to a vision for the future rooted firmly in values and the principles of recovery. You will support the work of the NHS clinical team and liaise with them and ensure that the service can be accessed by service users when they need it and that the house is prepared and ready for new residents. This role will work variable night shift patterns, shared with the other Team Leader. About you Our ideal candidate will have experience of working and managing a team, with knowledge and commitment to the Recovery model of mental health support. You will have the ability to delivery services within a values framework, with excellent communication skills and the ability to collaborate with others. You will have a good working knowledge of safeguarding and be able to deal with issues regarding this. You will be able to make safe and informed decisions, whilst working either independently or in consultation with others. Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme. The successful candidate must be able to start on 1 September 2025 once all onboarding checks have been completed. Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role. Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties. Closing date for applications is Thursday 31 July 2025 Interviews will take place week commencing Tuesday 12 August 2025 TPBN1_UKTJ