At a Glance
- Tasks: Support individuals in mental health crises and provide compassionate, person-centred care.
- Company: Join Birmingham Mind's innovative Recovery House team making a real difference.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare cover, and comprehensive training.
- Other info: Flexible rota including evenings and weekends; applications from diverse backgrounds encouraged.
- Why this job: Be part of a supportive environment that values diversity and personal growth.
- Qualifications: Experience in mental health support and strong relationship-building skills required.
The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.
About the role
The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind. The role will be central to the smooth running of the 24/7 service provided by Recovery House.
You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues and NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.
The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.
About you
You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions. We are looking for someone who has experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the Recovery Model of mental health support and be experienced in delivering person centred care. You will be able to provide caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Sunday 5th April 2026. Interviews will take place on Wednesday 15th and Tuesday 21st April 2026.
Recovery Support Workers (Mental Health) – The Recovery House employer: Birmingham Mind
The Recovery House, part of Birmingham Mind, offers a unique opportunity to work in a pioneering mental health service that prioritises person-centred care and recovery. With a strong commitment to employee well-being, we provide an attractive benefits package including a defined contribution pension scheme, healthcare cover, and comprehensive training programmes, all within a supportive and diverse work culture. Join us in making a meaningful impact in the lives of those experiencing mental health crises in Birmingham.
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Support Workers (Mental Health) – The Recovery House
✨Tip Number 1
Get to know the Recovery House and Birmingham Mind! Research their values and mission so you can show how your experience aligns with their goals during interviews. This will help us stand out as a candidate who truly understands the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local mental health events. Building relationships can give us insider info about the team and the culture, plus it shows our genuine interest in the position.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've successfully de-escalated a crisis or provided person-centred care. We want to demonstrate our skills in real-life scenarios that relate to the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to highlight how we meet the specific needs of the Recovery House.
We think you need these skills to ace Recovery Support Workers (Mental Health) – The Recovery House
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for mental health shine through! We want to see how much you care about supporting others and making a difference in their lives.
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Recovery Support Worker role. Highlight any relevant experience in CQC regulated environments or working with mental health services.
Be Person-Centred:Remember, this role is all about person-centred care. Use your application to demonstrate how you've successfully built relationships with service users and provided compassionate support in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Birmingham Mind
✨Know Your Recovery Model
Make sure you understand the Recovery Model of mental health support inside out. Be ready to discuss how you can apply this model in your role as a Recovery Support Worker, and share any relevant experiences you've had in similar settings.
✨Showcase Your Relationship-Building Skills
Since building strong relationships with service users is key, prepare examples of how you've successfully connected with individuals in past roles. Think about specific situations where you helped de-escalate a crisis or provided person-centred care.
✨Familiarise Yourself with CQC Standards
Brush up on the Care Quality Commission (CQC) standards that are relevant to the role. Be prepared to discuss how you would ensure compliance and maintain high-quality care in a regulated environment during the interview.
✨Emphasise Teamwork and Collaboration
The role involves working closely with a team and NHS clinical partners, so highlight your teamwork skills. Share examples of how you've collaborated with others to achieve positive outcomes, especially in challenging situations.
