At a Glance
- Tasks: Support the daily running of a mental health residential service and improve service users' quality of life.
- Company: Birmingham Mind, a leading provider of mental health services with over 50 years of experience.
- Benefits: Competitive salary, pension scheme, healthcare cover, and comprehensive training programme.
- Other info: Flexible hours including evenings and weekends, with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive and rewarding environment.
- Qualifications: Experience in a supervisory role in mental health care and NVQ level 3 in care.
Salary: £30,939 per annum, plus additional payments for sleep-ins and on call
Location: Hockley, Birmingham
Hours: 37.5 hours per week
Birmingham Mind are a leading provider of mental health services in Birmingham and the West Midlands. We offer high quality services that support both recovery and wellbeing and we actively work with people so that they can be in control of their lives. With respect for the individual at the forefront of all the work we do, Birmingham Mind has a well-earned reputation for excelling in quality.
With over 50 years experience of supporting people with mental health difficulties within our local community, we always strive to challenge the stigma that surrounds mental distress.
We are currently looking for a Deputy Manager to assist the Registered Home Manager in the day to day running of Charles Davies House residential service in Hockley, Birmingham. The post holder will participate in the continued delivery of good quality services using a person centred approach. You will proactively work to improve service users' quality of life and promote individual recovery by providing active user led support and choice.
The successful candidate will already have worked in a supervisory position and will have a good level of experience of working in a mental health residential care home. You will hold an NVQ level 3 in care and will be able to demonstrate knowledge and experience of carrying out needs and risk assessments.
You must have excellent and effective verbal and written communication skills, be competent using IT to complete reports and audits and will have the ability to work well under pressure. Due to the nature of the role, you must be flexible with regards to hours which include evening and weekend working, sleep-ins and on call cover.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Prospective applicants are encouraged to contact Nigel Ellis, Service Manager, for an informal and confidential discussion about the role, its responsibilities, and the expectations of the post. Nigel can be contacted on and will be pleased to provide further information and answer any questions you may have.
The closing date for applications is Tuesday 25th August 2026. Interviews will take place on a date to be confirmed.
Residential Deputy Manager Charles Davies House (Mental Health) in London employer: Birmingham Mind
Birmingham Mind is an exceptional employer dedicated to making a meaningful impact on mental health services in Birmingham. With a supportive work culture that values lived experience, employees are encouraged to grow personally and professionally while helping others on their recovery journeys. The organisation offers unique opportunities for peer support and community engagement, making it a rewarding place to work for those passionate about mental health advocacy.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Deputy Manager Charles Davies House (Mental Health) in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Birmingham Mind.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Birmingham Mind!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Birmingham Mind, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Birmingham Mind or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Birmingham Mind:Before hitting send, make sure to tailor your application specifically to Birmingham Mind! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Birmingham Mind
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
