At a Glance
- Tasks: Create engaging digital content and support campaigns to connect people with mental health resources.
- Company: Birmingham Mind, the largest independent mental health charity in Birmingham.
- Benefits: Flexible part-time hours, competitive salary, healthcare cover, and comprehensive training.
- Other info: Join a diverse, supportive team committed to mental health advocacy.
- Why this job: Make a real impact on mental health communications and help others find support.
- Qualifications: Experience in digital content creation and strong communication skills.
Help us connect more people with trusted mental health information and support. Birmingham Mind is the largest independent mental health charity in Birmingham. Since 1962, we have supported people across the city through high quality, person-centred mental health services. Our vision is Better Mental Health for All, and our values shape how we work: we celebrate people, we are better together, we inspire hope, we champion change and we bridge the gap.
We are looking for a creative, organised and values-led Digital Communications Officer to strengthen Birmingham Mind’s digital presence. This is an exciting role for someone who can create engaging, accessible content, support digital campaigns and help colleagues use our website, social media channels and new staff intranet effectively.
As Digital Communications Officer, you will play a central role in developing and maintaining Birmingham Mind’s digital presence. You will help design, structure and launch a new staff intranet, create and update website content, and produce digital materials that support our services, campaigns and events.
You will work closely with the Communications & Marketing Lead and colleagues across the organisation to plan and create content, keep digital channels accurate and accessible, support paid and organic campaigns, and provide guidance and training so staff and volunteers can make confident use of our digital platforms. This is a varied and practical role for someone who enjoys turning information into clear, engaging content, collaborating with different teams and using insight and creativity to improve how people connect with Birmingham Mind.
You will bring experience of creating engaging content for websites, intranets and social media, together with confidence using content management systems, digital platforms and analytics. You will be an excellent written and verbal communicator who can adapt content for different audiences while maintaining high standards of accuracy, accessibility and brand consistency.
We are particularly interested in hearing from people who can manage multiple projects and deadlines, build positive working relationships and use data and feedback to improve communications. Experience of graphic design or digital content tools, paid campaigns, accessibility standards or communications within mental health and wellbeing services would be an advantage.
Just as importantly, you will be motivated by Birmingham Mind’s purpose. You will be someone who communicates with empathy, acts with integrity, values collaboration and understands the importance of person-centred, inclusive communications for people experiencing mental health difficulties.
This is an opportunity to take on a creative role with real variety and purpose. You will help make our information and services easier to find, strengthen engagement with staff and communities, and ensure our digital communications reflect the quality, accessibility and values of Birmingham Mind.
You will join a supportive and collaborative team where your ideas, digital skills and attention to detail will help us communicate more effectively and connect more people with mental health information and support.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Sunday 1st November 2026. Interviews will take place on Monday 16th November 2026.
Digital Communications Officer employer: Birmingham Mind
Birmingham Mind is an exceptional employer, dedicated to fostering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Located in Hockley, Birmingham, we offer competitive salaries, additional payments for sleep-ins, and a commitment to ongoing training and development, making it an ideal place for those passionate about making a meaningful impact in mental health services.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Communications Officer
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like Birmingham Mind or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at Birmingham Mind.
We think you need these skills to ace Digital Communications Officer
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Digital Communications Officer at Birmingham Mind, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at Birmingham Mind.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining Birmingham Mind and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Digital Communications Officer role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at Birmingham Mind to see why you’re a perfect fit.
How to prepare for a job interview at Birmingham Mind
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show Birmingham Mind you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at Birmingham Mind will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure Birmingham Mind that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to Birmingham Mind about what you bring to the table.
