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- Tasks: Lead a team to provide vital mental health support in a 24/7 Recovery House.
- Company: Join Birmingham Mind, a key player in mental health services and community support.
- Benefits: Enjoy flexible hours, a pension scheme, healthcare cover, and comprehensive training.
- Why this job: Make a real impact on mental health recovery while working in a supportive environment.
- Qualifications: Experience in CQC regulated services and team management is essential.
- Other info: We value diversity and encourage applications from all backgrounds, especially those with lived experience.
Location: Birmingham, West Midlands
Salary: £28,982 per annum
Hours: 37.5 hours per week (flexible working times will be required)
Recovery House is a new and innovative service we are launching that meets an important need for people experiencing poor mental health. The service will operate 24 hours a day, 7 days a week, providing vital support to people in need of short-term crisis accommodation, of up to 7 nights. The service is a partnership with the NHS, who will have a staff presence at all times, and builds on the range of strong collaborations we have with the public sector.
We provide individualised, person-centred services that help people lead fulfilling lives and reach their full potential. Known for our high-quality support, we play a key role in Birmingham's mental health system and collaborate with local organisations to challenge the stigma surrounding mental distress.
About the role
Directly managing two Team Leaders, the Deputy Manager will work as part of a team in our regulated services and is an important role in the delivery of recovery based and prevention services within Birmingham. This post is central to the smooth running of the 24/7 Recovery House.
The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with Operations at Birmingham Mind, the role contributes to effective communication between operational staff and management.
You will support the Service Manager in providing continuous and safe delivery of support at the Recovery House and always ensuring high quality person-centred care. You will ensure that compliance and adherence to CQC standards is upheld by the Recovery Support Workers and Team Leaders and provide updates and reports both internally and externally.
You will provide direction, shared management, and support to the delivery team of 13, which includes 24/7 staffing and support; ensuring we deliver on the aims of crisis intervention and prevention.
The role requires a clear vision of how crisis alternatives can be achieved through highly effective services, and the ability to turn that vision into a reality. You will support the work of the NHS clinical team and liaise with them and ensure that the service can be accessed by service users when they need it and that the house is prepared and ready for new residents.
About you
You will need to be skilful in developing strong relationships with a range of people and be able to hold on to a vision for the future rooted firmly in values and the principles of recovery, whilst accepting that different professions have different skills and contributions to be made.
We are looking for someone who is experienced in delivering services in a CQC regulated residential or supported living environment and has previously managed a team with line management. You will have excellent working knowledge of relevant mental health and other legislation and have had dealings with Safeguarding and Health and Safety.
The successful candidate will have knowledge of and a commitment to the “Recovery” model of mental health support and experienced in delivery services within values and framework. You will be able to manage and lead a team of people to perform to their best, with the ability to work closely with the Service Manager to ensure a high quality of service.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Sunday 20th July 2025
Interviews to take place on Monday 28th and Tuesday 29th July 2025
Deputy Manager (Mental Health) - Recovery House Service employer: Birmingham Mind
Contact Detail:
Birmingham Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager (Mental Health) - Recovery House Service
✨Tip Number 1
Familiarise yourself with the Recovery model of mental health support. Understanding this framework will not only help you align with our values but also demonstrate your commitment to person-centred care during discussions.
✨Tip Number 2
Network with professionals in the mental health sector, especially those who have experience with CQC regulated services. Building these connections can provide insights and potentially valuable recommendations that could enhance your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage teams effectively. We value strong relationship-building skills, so think of examples where you've successfully led a team in a challenging environment.
✨Tip Number 4
Research Birmingham Mind and its partnerships with the NHS. Being knowledgeable about our organisation and its mission will show your genuine interest and help you articulate how you can contribute to our goals.
We think you need these skills to ace Deputy Manager (Mental Health) - Recovery House Service
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Deputy Manager position. Familiarise yourself with the Recovery House service and its objectives to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in managing teams within a CQC regulated environment. Provide specific examples of how you've delivered person-centred care and supported mental health recovery.
Showcase Your Skills: Demonstrate your ability to build strong relationships and lead a diverse team. Mention any relevant training or qualifications that align with the principles of recovery and mental health legislation.
Personalise Your Application: Make your application stand out by personalising it. Address why you are passionate about mental health support and how your values align with those of Birmingham Mind. This will show your genuine interest in the role.
How to prepare for a job interview at Birmingham Mind
✨Understand the Recovery Model
Familiarise yourself with the principles of the Recovery model in mental health support. Be prepared to discuss how you can implement these principles in your role as Deputy Manager, showcasing your commitment to person-centred care.
✨Demonstrate Leadership Skills
Highlight your experience in managing teams and how you have successfully led others in a CQC regulated environment. Prepare examples that illustrate your ability to motivate and guide staff towards achieving high-quality service delivery.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you have facilitated communication between different teams or stakeholders in previous positions, especially in crisis situations. This will demonstrate your ability to maintain smooth operations.
✨Prepare for Scenario-Based Questions
Anticipate questions that may involve real-life scenarios related to crisis intervention and prevention. Think about how you would handle various situations, ensuring you align your responses with the values and standards expected in the Recovery House.
