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- Tasks: Lead and manage mental health services, ensuring high-quality support for individuals.
- Company: Birmingham Mind, a charity dedicated to mental health and community support.
- Benefits: Competitive salary, pension scheme, healthcare cover, and comprehensive training.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in CQC regulated services and knowledge of mental health legislation.
- Other info: Diverse workforce; applications from all backgrounds encouraged.
The predicted salary is between 40070 - 50087 £ per year.
£50,087 per annum (full time equivalent), £40,070 per annum pro rata for 30 hours per week
Birmingham
Permanent
30 Hours per week
Founded in 1962, our organisation is a registered charity and company limited by guarantee, affiliated with Mind. Our board of trustees ensures we meet our charitable aims, supported by a dedicated team of well-trained staff.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with.
We provide individualised, person-centred services that help people lead fulfilling lives and reach their full potential. Known for our high-quality support, we play a key role in Birmingham's mental health system and collaborate with local organisations to challenge the stigma surrounding mental distress.
We are seeking an experienced and passionate Operations Manager – Registered Services to join our leadership team. You will be one of a team of four Operations Managers who oversee all front-line services at Birmingham Mind.
Line managed by the Deputy Director of Operations, this role is strategically important to our delivery of recovery-based services within Birmingham’s mental health system.
Key Responsibilities will include:
- Work with the Director of Operations, Deputy Director of Operations, and other Operations Managers to co-create and deliver the operations development plan
- Line manage the service managers responsible for each area and support other team members as appropriate.
- Ensure services are delivered in line with Birmingham Mind’s strategic vision and values.
- Ensure that the service(s) is being delivered in line with commissioning requirements, service user wishes and in line with local and national policy and best practice.
- Flexibility to occasionally work outside of usual hours.
- Take part in Birmingham Mind’s senior on call rota.
The Successful Candidate will have:
- Experience of working in a CQC regulated service.
- Good working knowledge of relevant mental health and housing legislation and how it applies to service delivery.
- Knowledge of and commitment to the Recovery model of mental health support
- Experience of mental ill health, either personally or professionally
- Good working knowledge of safeguarding and able to deal effectively with safeguarding issues
- Familiar with good practice in data protection and able to support managers and staff to comply with any requirements
Staff benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Sunday 18th January 2026
Interviews will commence on Friday 30th January 2026
Operations Manager (Mental Health) - Registered Services in Birmingham employer: Birmingham Mind
Contact Detail:
Birmingham Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Mental Health) - Registered Services in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, especially those connected to Birmingham Mind. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Birmingham Mind's values and services. Show us how your experience aligns with our mission to support mental health recovery.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience in CQC regulated services and how you can contribute to our operations development plan.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining our team at Birmingham Mind.
We think you need these skills to ace Operations Manager (Mental Health) - Registered Services in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Manager role. Highlight your experience in CQC regulated services and your knowledge of mental health legislation. We want to see how your skills align with our mission at Birmingham Mind!
Show Your Passion: Let your enthusiasm for mental health shine through in your application. Share any personal or professional experiences that demonstrate your commitment to the Recovery model and how you can contribute to our team. We love seeing genuine passion!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures we receive all your details correctly and helps us keep track of your application. We’re excited to hear from you!
How to prepare for a job interview at Birmingham Mind
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health legislation and the Recovery model. Being able to discuss these topics confidently will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Experience
Prepare specific examples from your past work, especially in CQC regulated services. Highlight how you've managed teams or projects, and how those experiences align with Birmingham Mind's mission and values.
✨Emphasise Your Values
Birmingham Mind is all about person-centred services and challenging stigma. Be ready to share your personal commitment to these values and how you’ve implemented them in your previous roles.
✨Ask Thoughtful Questions
Prepare some insightful questions about the organisation’s operations development plan or their approach to service delivery. This shows that you’re genuinely interested and have done your homework!
