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- Tasks: Support individuals in mental health crises with empathy and person-centred interventions.
- Company: Join the largest independent mental health charity in Birmingham.
- Benefits: Attractive pension scheme, healthcare cover, free counselling, and comprehensive training.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Experience in mental health support and excellent communication skills required.
- Other info: Flexible shifts available, including evenings and weekends, with great career growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Hours: 30 and 18 hours per week available various shift patterns between 1pm-*****pm, over 5 days, including weekends.
About the role: The Crisis Intervention Worker will be working closely with individuals who are experiencing a mental health crisis and/or episodes of psychological/emotional distress. The main purpose of the role is to assist individuals through appropriate person-centred interventions to be able to address and help de-escalate their immediate crisis experience. Listening to individuals in a crisis will be a key aspect of your role and involves focusing, observing, understanding, and responding with empathy, genuineness, respect, acceptance, non-judgment, and sensitivity.
About you: We are looking for a candidate with the following skills and experience:
- Previous experience working in the mental health field, with experience of supporting people to be in control of their lives either in a paid or voluntary capacity.
- Knowledge and understanding of the social determinants that can lead to poor mental health.
- A good working knowledge and understanding of current safeguarding legislation.
- Extensive knowledge of the local community within which you are working.
- Excellent communication and team working skills and the ability to effectively utilise the technology available.
- Good knowledge of both Microsoft Word and Outlook.
- The ability to work flexibly including evenings and weekend shift patterns.
The Talking Space Service operates from 5pm to 11pm seven days a week throughout the year. Employees will work on a rota basis in our Erdington location. Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments; Employee Assistance Programme which includes free counselling and a comprehensive training programme. Our people are key to the success of the organisation, and we are recognised as both Mindful Employer as well as achieving gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is 16th February **** Interviews to take place on a date to be confirmed.
Crisis Intervention Worker in Birmingham employer: Birmingham Mind
Contact Detail:
Birmingham Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crisis Intervention Worker in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to crisis intervention. Think about your past experiences and how they relate to the role. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your empathy and communication skills during interviews. Use examples from your experience where you’ve successfully supported someone in distress. This will highlight your suitability for the Crisis Intervention Worker role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Crisis Intervention Worker in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in mental health. We want to see how your skills align with the role of a Crisis Intervention Worker, so don’t hold back on showcasing your relevant background!
Showcase Your Empathy: Since listening and responding with empathy is key in this role, share examples in your application that demonstrate your ability to connect with individuals in distress. We love seeing real-life experiences that reflect your understanding and sensitivity.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. Highlight your qualifications and experiences without overcomplicating things!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Birmingham Mind
✨Know Your Stuff
Make sure you brush up on your knowledge of mental health issues and the specific challenges faced by individuals in crisis. Familiarise yourself with the social determinants of mental health and current safeguarding legislation, as these will likely come up during your interview.
✨Show Empathy
During the interview, demonstrate your ability to listen and respond with empathy. Share examples from your past experiences where you've successfully supported someone in distress. This will show that you understand the importance of person-centred interventions.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work various shift patterns, including evenings and weekends. Highlight any previous experience you have working flexible hours, as this is crucial for the role.
✨Tech Savvy
Since you'll be using technology like Microsoft Word and Outlook, make sure to mention your proficiency with these tools. If you have experience with any other relevant software or communication platforms, bring that up too—it shows you're ready to hit the ground running!
