Head of Volunteering

Head of Volunteering

Birmingham Volunteer 39000 - 45000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and innovate our volunteering strategy to empower and support volunteers.
  • Company: Birmingham Hospice, a values-driven charity making a real difference.
  • Benefits: Generous benefits package and hybrid working options.
  • Why this job: Shape the future of volunteering and impact lives in your community.
  • Qualifications: Experience in volunteer management and strong leadership skills.
  • Other info: Join a forward-thinking team dedicated to inclusion and community engagement.

The predicted salary is between 39000 - 45000 £ per year.

Head of Volunteering – Birmingham Hospice

Location: Hybrid working with multi-site working

Hours: 37.5 hours per week

DBS Requirement: Enhanced check

Make a lasting impact. Lead volunteering with purpose.

At Birmingham Hospice, our volunteers are the heart of everything we do—supporting patients and families through life’s most challenging moments. We’re looking for a collaborative and values driven leader to shape the future of volunteering across our organisation.

About the Role

Reporting to the Director of People and Culture, the Head of Volunteering will drive the development of our volunteer strategy, champion best practice, and work closely with teams to embed volunteering into every part of hospice life. You will drive recruitment, engagement, and recognition, ensuring our volunteers feel valued and empowered.

  • Drive the development and delivery of our volunteering strategy
  • Champion best practice in recruitment, training, and retention of our volunteers
  • Collaborate with teams to embed volunteering into every service
  • Drive inclusive recruitment campaigns and community engagement
  • Build on our current recognition programmes and ensure the volunteer voice is heard
  • Evaluate impact and continuously improve the volunteer experience
  • Represent Birmingham Hospice locally and nationally as a leader in volunteering

You’ll be the trusted advisor for all things volunteering—supporting managers, influencing culture, and ensuring our volunteers feel valued, supported, and empowered.

What you will bring

Proven experience in volunteer management across complex, multi-site organisations. We welcome transferrable skills and experience from other sectors.

  • A passion for inclusion, community engagement, and continuous improvement
  • Strong leadership, stakeholder engagement and change management skills
  • The ability to influence, innovate, and lead change.

Why Birmingham Hospice?

  • Be part of a values-driven, forward-thinking charity
  • Enjoy a generous benefit package
  • Make a real difference in people’s lives

To find out more about this exciting opportunity, click on the QR code or visit the jobs portal on our website by using the link below.

A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.

For an informal discussion about the role, please contact:
Michelle Stuteley, Director of People and Culture: michelle.stuteley@birminghamhospice.org.uk

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.

We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Health Care Provider.

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Head of Volunteering employer: Birmingham Hospice

Birmingham Hospice is an exceptional employer that prioritises a values-driven culture, offering a generous benefits package and the opportunity to make a meaningful impact in the community. With a focus on collaboration and continuous improvement, employees are empowered to shape the future of volunteering while enjoying hybrid working arrangements across multiple sites. Join us to be part of a forward-thinking charity where your contributions truly matter.
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Contact Detail:

Birmingham Hospice Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Volunteering

✨Tip Number 1

Network like a pro! Reach out to people in the volunteering sector, especially those connected to Birmingham Hospice. A friendly chat can open doors and give you insights that might just set you apart.

✨Tip Number 2

Prepare for your interview by researching the latest trends in volunteer management. Show us you’re not just passionate but also knowledgeable about what makes a successful volunteering strategy.

✨Tip Number 3

Practice your storytelling skills! Be ready to share specific examples of how you've driven engagement and recognition in previous roles. We love hearing about real experiences that showcase your leadership.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining our team at Birmingham Hospice.

We think you need these skills to ace Head of Volunteering

Volunteer Management
Leadership Skills
Stakeholder Engagement
Change Management
Community Engagement
Inclusive Recruitment
Training and Development
Strategic Planning
Collaboration
Evaluation and Impact Assessment
Communication Skills
Problem-Solving Skills
Innovation
Empowerment

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in volunteer management. We want to see how your skills align with our mission at Birmingham Hospice!

Show Your Passion: Let your enthusiasm for volunteering shine through! Share specific examples of how you've driven engagement and recognition in previous roles. We love seeing candidates who are genuinely passionate about making a difference.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate clarity, and it helps us understand your qualifications better!

Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure we receive your details directly and can process your application smoothly.

How to prepare for a job interview at Birmingham Hospice

✨Know Your Stuff

Before the interview, dive deep into Birmingham Hospice's mission and values. Understand their current volunteer strategy and think about how your experience aligns with their goals. This will help you speak confidently about how you can contribute to their vision.

✨Showcase Your Leadership Skills

As a Head of Volunteering, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully led teams or initiatives. Highlight your ability to influence and innovate, especially in multi-site environments.

✨Emphasise Inclusion and Community Engagement

Birmingham Hospice values inclusion and community engagement. Be ready to discuss your approach to these areas, including any successful campaigns you've led. Share specific strategies you've used to ensure diverse voices are heard and valued.

✨Ask Thoughtful Questions

At the end of the interview, have some insightful questions prepared. Ask about their current challenges in volunteer management or how they measure the impact of their volunteers. This shows your genuine interest and helps you gauge if the role is the right fit for you.

Head of Volunteering
Birmingham Hospice
Location: Birmingham

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