People Partner & Service Lead in Birmingham

People Partner & Service Lead in Birmingham

Birmingham Full-Time 50000 - 50000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead the People Team to enhance colleague and volunteer experiences at Birmingham Hospice.
  • Company: Birmingham Hospice, a values-led organisation focused on people and community.
  • Benefits: Competitive salary, generous leave, wellbeing programmes, and employee benefits.
  • Other info: Collaborative environment with opportunities for innovation and personal development.
  • Why this job: Make a meaningful impact while shaping a supportive and inclusive workplace culture.
  • Qualifications: CIPD level 5 or equivalent with strong employee relations expertise.

The predicted salary is between 50000 - 50000 £ per year.

Location: Across all sites, including Erdington, Selly Park and various retail sites

Hours: 37.5

Duration: Perm

Salary: Corporate Band B up to £50,000 per annum

DBS: Basic

Lead with purpose. Support with compassion. Make a difference every day.

We are recruiting a People Partner & Service Lead to provide leadership for our People Team and help deliver an exceptional colleague and volunteer experience across Birmingham Hospice. At Birmingham Hospice, our people and volunteers are at the heart of everything we do. This is an exciting opportunity for an experienced and proactive People professional to lead a dedicated team while partnering with managers and leaders across the organisation to deliver high-quality, people-centred services that support the attraction, recruitment, engagement, retention and reward of our people.

Working closely with the Head of People, you'll lead the day-to-day delivery of our People services, providing expert advice, coaching and support across a wide range of people matters, including employee relations, performance and organisational change. You'll combine operational leadership with strategic influence, helping to shape our people practices, develop our workforce and support the delivery of our People Strategy.

We're looking for someone with strong employee relations expertise, a passion for helping people thrive, and the ability to build trusted relationships across the organisation. In return, you'll play a key role in ensuring Birmingham Hospice remains a great place to work and volunteer, while contributing to a culture where colleagues and volunteers can deliver their very best.

What you'll bring

  • CIPD level 5 qualification or equivalent supported by extensive practical experience
  • Significant experience working within a People function, with strong employee relations expertise
  • Knowledge across key People disciplines, including recruitment, learning and development, employee engagement, organisational development and policy development
  • Experience leading, coaching and developing high-performing People teams
  • Strong stakeholder management skills, with the ability to build credibility and influence at all levels
  • Excellent organisational skills, with the ability to manage multiple priorities and work effectively at pace
  • A proactive, pragmatic and solutions-focused approach
  • Experience supporting organisational change, workforce planning and service improvement
  • Confidence using people data and insights to inform decision-making and drive improvement
  • A commitment to delivering high-quality, customer-focused People services

What we offer

  • The opportunity to make a meaningful impact in a values-led organisation where people and volunteers are at the heart of everything we do
  • A varied and rewarding role that combines operational leadership with strategic influence across the people agenda.
  • The opportunity to shape and enhance the colleague and volunteer experience across Birmingham Hospice
  • A supportive, collaborative and inclusive culture that encourages innovation, development and wellbeing
  • Recognition of prior NHS or hospice service (including pension and annual leave entitlements)
  • Generous annual leave, wellbeing programmes and access to employee benefit platforms such as Stream and Engage

For further information or an informal chat, please email Head of People, Estelle Dutton, at estelle.dutton@birminghamhospice.org.uk.

People Partner & Service Lead in Birmingham employer: Birmingham Hospice

As a Guest Experience Specialist at our vibrant location, you will be part of a dynamic team dedicated to creating memorable experiences for our guests. We pride ourselves on fostering a supportive work culture that values employee growth and offers flexible scheduling, making it an ideal environment for those seeking meaningful part-time employment in the hospitality industry. Join us and enjoy unique benefits such as staff discounts and opportunities for career advancement within our expanding network.

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Contact Details:

Birmingham Hospice Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land People Partner & Service Lead in Birmingham

Join HR Networks

Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!

Make Your Presence Known

Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Birmingham Hospice!

Leverage Your University Connections

If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.

Showcase Your HR Passion

Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Birmingham Hospice.

We think you need these skills to ace People Partner & Service Lead in Birmingham

CIPD Level 5 Qualification
Employee Relations Expertise
Recruitment Knowledge
Learning and Development Knowledge
Employee Engagement Knowledge
Organisational Development Knowledge
Policy Development Knowledge

Some tips for your application 🫡

Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Birmingham Hospice. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.

Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Birmingham Hospice and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.

Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Birmingham Hospice. List them prominently on your CV to catch the hiring manager's eye.

Align with Company Culture:Make sure your application speaks to Birmingham Hospice's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.

How to prepare for a job interview at Birmingham Hospice

Brush Up on HR Best Practices

As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Birmingham Hospice.

Know Your Recruitment Tools

Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!

Highlight Your People Skills

A full-time HR role at Birmingham Hospice will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.

Stay Current with HR Trends

Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Birmingham Hospice and how you would contribute to adapting HR strategies.