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- Tasks: Support our clinical services by managing calls, organising meetings, and coordinating staff rotas.
- Company: Join Birmingham Hospice, a compassionate charity making a real difference in the community.
- Benefits: Competitive salary, generous leave, wellbeing support, and career development opportunities.
- Why this job: Be part of a team that helps people live their best lives while gaining valuable experience.
- Qualifications: Strong organisational skills, excellent communication, and a compassionate approach to care.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
Interview Date: 31 March 2026
Location: Selly Park
Hours: 37.5 per week (but happy to talk flexible working)
Make Every Moment Count — Join Our HOBS Team
At Birmingham Hospice, we help people living with life‑limiting illness to make the most of every day, while offering vital support to their families and loved ones. We are proud to provide compassionate, person‑centred care to our communities — and you could be part of that impact.
We’re looking for a confident, proactive Administrator to join our expanding HOBS (Hospices of Birmingham & Solihull) Administration Team, supporting our Community HOBS service based at Selly Park Hospice. This is a fantastic opportunity for someone who thrives in a busy, varied role and wants their work to make a real difference.
What You’ll Be Doing
In this pivotal role, you’ll help ensure our clinical services run smoothly by:
- Managing incoming calls from patients and processing new referrals via our electronic patient record system
- Organising meetings, preparing agendas, taking minutes and producing high‑quality reports
- Coordinating staff rotas and managing records for sickness absence, annual leave and timesheets
- Acting as the first point of contact for a wide range of queries
- Liaising with colleagues and external partners to resolve issues professionally and efficiently
- Providing administrative support to the community teams
About You:
You’ll be a highly organised administrator who enjoys working both independently and as part of a supportive team. You’ll bring:
- Excellent communication and interpersonal skills
- Confidence using systems and managing sensitive information
- Strong problem‑solving ability and good judgement
- A calm, compassionate and discreet approach within a clinical environment
- Initiative, creativity, and the ability to juggle priorities effectively
If you’re someone who takes pride in delivering high‑quality support and wants to contribute to meaningful, community‑focused care, we’d love to hear from you.
What We Offer:
- The chance to be part of an inspiring and growing charity
- A competitive salary and generous annual leave
- Wellbeing programmes and support
- Reward Gateway retail discounts & financial wellbeing tools
- Access to car fleet / cycle to work schemes
- Opportunities to grow and develop your career within the charity sector
Interested? For an informal discussion about the role, please contact Rachel Harrison, Head of Clinical Services: rachel.harrison@birminghamhospice.org.uk
To apply and view the full job description go to www.birminghamhospice.org.uk/join-us
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging.
We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
Clinical Business Administrator (HOBS Service) in Birmingham employer: Birmingham Hospice
Contact Detail:
Birmingham Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Business Administrator (HOBS Service) in Birmingham
✨Tip Number 1
Get to know the company! Research Birmingham Hospice and its HOBS service. Understanding their mission and values will help you connect during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills. As a Clinical Business Administrator, you'll be the first point of contact for many queries. Role-play with a friend or family member to get comfortable handling different scenarios and questions.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or solved problems in previous roles. This will demonstrate your ability to juggle priorities effectively, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our amazing team at Birmingham Hospice.
We think you need these skills to ace Clinical Business Administrator (HOBS Service) in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Clinical Business Administrator role. Highlight your relevant experience and skills that match the job description, especially your organisational and communication abilities.
Showcase Your Passion: Let us know why you’re excited about working with Birmingham Hospice. Share your motivation for wanting to support people with life-limiting illnesses and how you can contribute to our compassionate care.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, making it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity in our HOBS team.
How to prepare for a job interview at Birmingham Hospice
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Business Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing calls and processing referrals. This will help you demonstrate how your skills align with what they need.
✨Showcase Your Communication Skills
Since this role involves liaising with patients and colleagues, be prepared to discuss your communication style. Think of examples where you've effectively handled queries or resolved issues. Practising these scenarios can help you articulate your experience confidently during the interview.
✨Demonstrate Your Organisational Skills
Being organised is key for this position. Bring examples of how you've managed multiple priorities in previous roles. You might even want to mention specific tools or systems you've used to keep things on track, as this shows you're proactive and ready to hit the ground running.
✨Emphasise Your Compassionate Approach
Given the nature of the work at Birmingham Hospice, it's important to convey your understanding of compassionate care. Share experiences that highlight your ability to handle sensitive information and support individuals in challenging situations. This will resonate well with their mission and values.