At a Glance
- Tasks: Welcome visitors, enhance their experience, and ensure safety in a vibrant theatre environment.
- Company: Birmingham Hippodrome, a key player in the UK's cultural scene.
- Benefits: Reimbursed travel, free drinks, discounts, and recognition events.
- Other info: Flexible commitment with opportunities for training and personal growth.
- Why this job: Join a passionate team and make a difference in the arts community.
- Qualifications: Great communication skills and a friendly, adaptable nature.
The predicted salary is between 38314 - 46828 £ per year.
With a mission to enrich the cultural life of our region, Birmingham Hippodrome is one of the most popular theatre complexes in the UK. Varied productions in our 1,850-seat auditorium and in our 200-seat Patrick Studio ensure we play a key role in the region’s world-class cultural scene.
As a volunteer, you will be a valued member of the Visitor Experience team, enhancing the customer journey and creating a welcome and safe space for everyone. You will be fully trained including in how to ensure the safety of our visitors.
- Welcome: You will be the face of our theatre, welcoming visitors, guiding them, and ensuring every experience is an amazing one.
- Auditorium: Before opening the auditorium, you will confirm all areas are clean, clear, and ready to welcome our audiences.
- Access: Alongside our Access Champions, you will deliver welcoming and inclusive experiences to our visitors.
- Values: You will act as an ambassador for Birmingham Hippodrome, committing to our values of equality, diversity, inclusion, and belonging.
- Expenses: We will reimburse you up to £15 per shift for return travel to Birmingham Hippodrome, and give you a free hot drink and slice of cake during every shift.
- Perks: You will be entitled to ticket offers when available, discounted food and drink, discounts at our Circle Lounge Restaurant, free ice cream and programmes, annual Volunteer Recognition events, organisational social events, and more!
We like to see our volunteers every week if possible; however, we are aware you may have other commitments and therefore we like to set the expectation of you attending 10 shifts per quarter.
- You need to be a great communicator with a polite and friendly nature.
- You need to be able to adapt to a fast-paced environment.
- You're great at working as part of a friendly, theatre-loving team.
- Within the first month, you will need to undertake a minimum of four training shifts and you will be fully trained in safety procedures via the Learning Library.
Recognising under-representation in our workforce of the global majority, and people with disabilities, we particularly welcome applicants from those backgrounds.
Volunteer Visitor Experience Team Member in Birmingham employer: Birmingham Hippodrome
Birmingham Hippodrome is an excellent employer, offering a supportive work culture that prioritises flexibility and employee well-being. As a Payroll & Benefits Specialist, you will have the opportunity to contribute to a vibrant arts organisation while enjoying professional growth in a collaborative environment. With a commitment to staff development and a focus on work-life balance, Birmingham Hippodrome stands out as a rewarding place to build your career.
