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- Tasks: Lead ticketing operations and revenue management for exciting productions at Birmingham Hippodrome.
- Company: Join the vibrant team at Birmingham Hippodrome, a leading cultural venue.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact on audience engagement and revenue growth in a dynamic environment.
- Qualifications: Experience in ticketing management, CRM data analysis, and strong organisational skills required.
- Other info: Flexible working hours with a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
INTERNAL ONLY role - Birmingham Hippodrome employees can apply via this website or by emailing Donna, Head of Information & Sales.
Full-time, 37.5 hours per week. Monday-Friday, with flexibility to work between 8:30am - 6pm. Hybrid basis - with a minimum of two days onsite per week.
Reports to the Head of Information & Sales.
Job Summary
Reporting to the Head of Sales, the Ticketing and Revenue Manager leads on the operational delivery of ticketing and revenue management across Birmingham Hippodrome. The role is responsible for overseeing the accurate and timely ticketing set-up for all productions and events, alongside managing ticket inventory, pricing, holds, allocations and offers to maximise income and increase audiences. The postholder manages the Ticketing and Revenue Officer, holding responsibility for their development, performance and day to day delegation of work to ensure effective delivery of objectives. Working closely with colleagues, producers and partners, the role ensures ticketing operations are delivered efficiently while driving revenue growth across the programme. The role requires strong planning and organisational skills, with the ability to prioritise competing tasks and deadlines in a fast-paced environment.
About You
We’re looking for someone with experience in managing ticketing inventory, ticketing set-up, pricing structures, discounts, promo codes, and on-sale processes, with skills in CRM data analysis and reporting. You’ll be a results-driven problem-solver, able to communicate confidently, with an excellent eye for detail. You will have a strong desire to learn new skills, remaining calm under pressure, happy working to deadlines. Ideally, you would also have some experience of Tessitura, delivering training, and pricing strategy development.
Ticketing & Revenue Manager - Internal Only in Birmingham employer: Birmingham Hippodrome
Contact Detail:
Birmingham Hippodrome Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticketing & Revenue Manager - Internal Only in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your colleagues at Birmingham Hippodrome and let them know you're interested in the Ticketing & Revenue Manager role. A friendly chat can go a long way in making a good impression.
✨Tip Number 2
Prepare for the interview by brushing up on your ticketing knowledge. Familiarise yourself with the latest trends in ticketing inventory and pricing strategies. Show us you’re the expert we need!
✨Tip Number 3
Don’t forget to highlight your problem-solving skills during the interview. Share specific examples of how you've tackled challenges in previous roles, especially in fast-paced environments like ticketing.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re keen and tech-savvy!
We think you need these skills to ace Ticketing & Revenue Manager - Internal Only in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in ticketing and revenue management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Problem-Solving Skills: Since we’re looking for a results-driven problem-solver, include examples of how you’ve tackled challenges in previous roles. This will help us see your thought process and how you handle pressure.
Be Detail-Oriented: Pay attention to the details in your application. A well-structured CV and cover letter free from typos will show us that you have an excellent eye for detail, which is crucial for this role.
Apply Through Our Website: Don’t forget to apply through our website or email Donna directly! It’s the best way to ensure your application gets to the right place and shows us you’re keen to join the Birmingham Hippodrome team.
How to prepare for a job interview at Birmingham Hippodrome
✨Know Your Ticketing Inside Out
Make sure you brush up on your knowledge of ticketing systems, especially if you have experience with Tessitura. Be ready to discuss how you've managed ticket inventory and pricing structures in the past, as this will show your expertise and confidence in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, particularly in fast-paced environments. Think about specific situations where you had to prioritise tasks or resolve issues quickly, as this will demonstrate your ability to thrive under pressure.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing your experience with CRM data analysis and reporting. Being able to communicate effectively with colleagues and partners is crucial, so consider doing mock interviews to refine your delivery.
✨Demonstrate Your Desire to Learn
Express your eagerness to develop new skills and adapt to the evolving demands of the role. Share any relevant training experiences or courses you've taken that relate to ticketing and revenue management, as this will highlight your commitment to growth and improvement.