Employment Programmes Manager in Birmingham

JOB OUTLINE

To lead, develop and manage employment programmes that support individuals into sustainable employment, training, or further education.

The postholder will oversee programme delivery, staff performance, stakeholder and partner relationships, contract compliance, and continuous improvement to ensure positive outcomes for participants and funder

In this role you will be one of DRC’s service and programme delivery managers reporting directly to the Head of Services.

The role is Fixed term to 30/03/2028

• Salary £36, 534.53 per annum
• This role is subject to contract

MAIN RESPONSBILITIES

• Programme Management
• To manage the delivery of employment programmes, ensuring targets, outcomes, and contractual requirements are achieved.
• To develop and implement operational plans to support programme growth and effectiveness.
• To monitor programme performance, budgets, and key performance indicators (KPIs).
• To ensure services are delivered to a high standard and aligned with organisational values and quality frameworks.
• To identify risks and implement mitigation strategies to maintain programme success.
• Leadership and Management
• To provide effective leadership and management to all direct reports and key delivery partners
• To support workforce planning, resourcing, and monitoring of key programme functions.
• To ensure DRC services are delivered to the highest possible standard and performance through good management and supervision.
• To Drive continuous improvement to increase job outcomes and retention rates.
• To provide support, advice and guidance to staff making day-to-day decisions.
• To oversee staff training and development in line with organisational requirements including the effective implementation of learning.
• To uphold expected competencies for roles within the team.
• To ensure the Programme is actively marketed and promoted in line with both funder and DRC marketing and branding requirements and linked in with other agencies.
• To promote good practice through involving and empowering service users.
• To maintain close involvement in management, delivery and reporting of the Programme including regular assessment visits and spot checks.
• To monitor staff input on the appropriate Client Record Management system and to ensure consistent and regular client data collection.
• To support the collection and analysis of key Performance Indicators
• To ensure organisational policies and procedures are adopted and followed.
• Partnership and Stakeholder Engagement
• To lead and manage the wider partnership working collaboratively with DRC’s partner organisations to ensure close liaison and effective joint working.
• To publicly represent DRC and attend external meetings when required to build interest in the Programme and in DRC and its mission.
• To engage with employers to generate employment and local work experience opportunities and assist with co designing activities.
• To ensure the experiences of DRC staff and service users inform service planning and consultation processes.
• To engage in networking and other activities to identify and build relationships with partners; commissioners and funders to secure and/or expand DRC’s income streams.
• Extended Management Team
• Working with the Senior Executive Management Team to contribute to the overall management and performance of DRC’s service portfolio and to the work of the Strategic Management Team.
• To contribute to the organisations strategic planning, policies and procedures, financial planning, and performance management.
• To report project progress against objectives; activity, budget and agreed outcomes.
• To provide cover for other Service Managers as and when required.
• Compliance and Quality Assurance
• To ensure all services and programmes operate within DRC’s approved standards.
• To Monitor quality standards and implement improvement plans where required.
• To prepare reports, audits, and evidence for funders, inspections, and external, and internal, quality assessments.
• To maintain accurate management information and programme records.
• To work with the Head of Services and HR Manager as required on the attainment and retention of various quality standards.
• To work with the Executive Team as required on the implementation of DRC’s service user involvement arrangements.
• Financial Management
• To monitor and report on the Programme budget, in liaison with the Head of Finance and Head of Services.
• To ensure staff timesheets are completed and to verify staff attendance as part of the process of payroll authorisation.
• To monitor programme budgets and expenditure.
• To support contract management activities and funding claims.
• To identify opportunities for efficiency savings and service enhancement.
• Other Responsibilities
• To provide written and statistical reports to the Board of Directors, Senior Executive Management Team and external partners and funders when required
• To work within DRC’s adopted policies and procedures including Equality and
• Diversity, Safeguarding, Health and Safety, Data Protection and Confidentiality
• To attend regular supervision and participate in annual appraisals.
• To attend training as appropriate.
• To contribute to the general work of DRC as directed and as appropriate.
• Some evening and occasional weekend work may be required.