At a Glance
- Tasks: Create unforgettable guest experiences at events and banquets with a supportive team.
- Company: Cairn Group, a leading UK hospitality company with over 60 years of expertise.
- Benefits: Real-time pay access, discounts on stays, food, wellness, and year-round incentives.
- Other info: Opportunities for growth through apprenticeships and leadership programmes.
- Why this job: Join a friendly environment where your contributions are valued and recognised.
- Qualifications: Warm personality, creativity, teamwork, and ability to stay calm under pressure.
The predicted salary is between 24480 - 29920 £ per year.
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn Group is a place where you can build a career you’re proud of.
About the Role: As a Conference & Banqueting Assistant at Cairn Group, you’ll be part of the team that delivers memorable experiences—whether it’s a corporate meeting, private celebration, or large-scale banquet. From setting up stylish spaces to serving meals and refreshments, you’ll take pride in every detail. You’ll greet guests with warmth, anticipate their needs, and help create smooth, seamless service from start to finish. No two events are the same, and you’ll bring flexibility, energy, and care to every shift. Whether you’re preparing a breakout area, refreshing the coffee station, or supporting a high-end dinner, you’ll help ensure everything runs to plan and every guest leaves impressed.
About You: You will thrive at Cairn Group because you are:
- A Hospitality Hero – With a warm and welcoming personality, you create memorable experiences, showing respect for every guest and team member.
- A Service Superstar – Your creativity and ‘can-do’ attitude and anticipation of guests’ needs ensures every experience is best-in-class.
- A Team Player – You display integrity with each decision and whether leading or supporting, you inspire those around you and contribute to a positive, sustainable team culture.
- Cool Under Pressure – Even during the busiest shifts, you stay calm, collected, and in control, delivering service with excellence.
- Polished Professional – You present yourself with confidence and professionalism.
- Proactive & Organised – You adapt to challenges with flexibility and efficiency, always striving for continuous improvement.
About Us: Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Get Paid in Real-Time or build savings with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, build savings and get expert financial tips—all in real-time.
- Stay, Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well-earned break.
- Delicious Discounts: Indulge a little with discounts off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
- Rise with Us: From apprenticeships to leadership programmes, we support you to grow and reach your career goals.
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
- Pension Scheme: Plan for your future with your pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
C&B Staff in Birmingham employer: Birmingham Conference & Events Centre
Cairn Group is an exceptional employer that prioritises employee wellbeing and development, offering benefits such as access to pay as you earn it, discounted hotel stays, and a range of wellness programmes. Our supportive work culture fosters growth through initiatives like 'Grow with us,' ensuring that every team member has the opportunity to thrive in their career while enjoying a collaborative environment. With family values at our core, we are committed to creating a rewarding workplace where your contributions are recognised and celebrated.
Contact Details:
Birmingham Conference & Events Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land C&B Staff in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Birmingham Conference & Events Centre. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Birmingham Conference & Events Centre
Don't be shy about reaching out to Birmingham Conference & Events Centre directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace C&B Staff in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Birmingham Conference & Events Centre and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Birmingham Conference & Events Centre
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
