Band 5 Charity Volunteer Co-ordinator

Band 5 Charity Volunteer Co-ordinator

Birmingham Volunteer 24900 - 29100 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the recruitment and management of volunteers to enhance patient care.
  • Company: Join Birmingham Community Healthcare NHS Foundation Trust, a leading provider of community health services.
  • Benefits: Enjoy flexible working, extensive holidays, and discounts at local retailers.
  • Why this job: Make a real impact on patients and communities while developing your skills in a supportive environment.
  • Qualifications: Degree level education and experience in volunteer management are essential.
  • Other info: Guaranteed interviews for disabled candidates meeting essential criteria.

The predicted salary is between 24900 - 29100 £ per year.

Contract12 months (Fixed term for 12 months with possibility of an extension)Hours

  • Part time
  • Flexible working
  • Job ref820-7181825-COREmployerBirmingham Community Healthcare NHS Foundation TrustEmployer typeNHSSiteMoseley Hall HospitalTownBirminghamSalary£29,970 – £36,483 pa pro rataSalary periodYearlyClosing02/06/2025 23:59Interview date18/06/2025

    Employer heading

    NHS AfC: Band 5

    Job overview

    (Interviews will be held on the 18th June 2025)

    We are looking for an experienced individual, passionate about volunteering who will be responsible for the recruitment and management of the individual volunteers within BCHC Charity; working closely with the Charity Team and Patient Experience Team to embed the Volunteer’s Strategy within Charity initiatives and the wider organisation to have maximum impact on patients, carers and staff who support them.

    The individual volunteering offer is being developed alongside the existing corporate volunteer offer and this individual will work closely with the existing volunteer co-ordinator and project manager to strengthen the volunteer offer further across BCHC and the communities we serve.

    Main duties of the job

  • To support and embed the Volunteer Strategy within BCHC Charity and the wider organisation
  • Will be responsible for the management of the charity volunteer programme leading on recruitment, induction, placement, support and retention for volunteers
  • Support and contribute to the development and implementation of relevant policies associated with volunteer programmes
  • Manage the recruitment process for volunteers, including interviews, completion of documentation, security checks, induction and placement
  • Working for our organisation

    Be Part of Our Team…

    Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people\’s homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe\’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

    If you want to \’Be Part of Our Team\’ and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

    Detailed job description and main responsibilities

  • Identify opportunities for volunteer placements across BCHC Charity and the wider organisation and maintain associated spreadsheets
  • Motivation of interested parties in the range of opportunities available for volunteers across the organisation
  • Communicate with staff in all Divisions to persuade and motivate them to consider the benefits of volunteers
  • Liaise and negotiate with external agencies in order to identify potential volunteers
  • Be an active member of regional volunteering networks
  • To maintain an up to date and accurate spreadsheet of volunteers working in the organisation
  • Supervise and accompany volunteers to events relevant to projects where needed
  • Liaise with staff across the Trust to identify potential volunteers from within services
  • Support volunteers through regular communication with individuals and provide regular updates and refresher training as required
  • Undertake annual individual reviews with volunteers and undertake ongoing monitoring performance of volunteers through feedback from the named person in the service area
  • Undertake exit interviews
  • Provide support and development opportunities as required by individual volunteers
  • Plan and arrange an annual celebration event for volunteers, linking directly with the Communications Team about awards and presentations
  • Assessment and placement of volunteers, dealing with conduct/ performance/ grievance issues, dealing with complaints
  • Research and assess new schemes/ volunteer opportunities, determine funding requirements and develop bids alongside the Charity Team
  • Write reports about the volunteer programme with analysis of performance, gaps in provision and proposals for future development
  • Create posters, leaflets, newsletters in line with Trust policy and Charity Branding Guidelines
  • Undertake satisfaction surveys to understand the impact of volunteers on services, patients and colleagues across the Trust
  • Person specification

    Qualifications

  • Educated to degree level or equivalent
  • Evidence of continued professional development
  • Skills

  • Excellent listening and communication skills
  • Experience

  • Relevant experience of managing volunteers
  • Relevant experience of monitoring, evaluating and producing reports
  • Desirable criteria

  • Relevant experience managing charity volunteers and or volunteers within an NHS structure
  • Knowledge

  • Knowledge of health and wellbeing issues and services, acquired through training and experience
  • Knowledge of best practice in volunteer management
  • Knowledge of the law surrounding use of volunteers
  • Understanding of Equality and Diversity
  • Well-developed analytical and problem solving and ability to assess issues, anticipate and address problems and provide workable solutions
  • Disability Confident Employer and Guaranteed Interview Scheme

    BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

    Equality, Diversity and Inclusion

    Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much possible.

    We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.

    Promoting Workforce Equality

    In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

    The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

    Flexible Working

    Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

    In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

    Using Artificial Intelligence

    Birmingham Community Healthcare NHS Foundation Trust acknowledges Artificial Intelligence (AI) or Generative AI (GenAI) tools such as ChatGPT, Claude, Copilot, Gemini etc; are powerful tools that can help you in various stages of your job application and how they can be used in certain circumstances during your application process with BCHC. You can read more about acceptable use on our internet pages here

    Benefits of working for us:

  • Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
  • Attractive relocation payment if you relocate to the local area.
  • Discounts for local and national retailers
  • Dedicated well-being services for all employees
  • Flexible working where possible
  • Employer certification / accreditation badges

    Applicant requirements

    The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

    #J-18808-Ljbffr

    Band 5 Charity Volunteer Co-ordinator employer: Birmingham Community Healthcare NHS Foundation Trust

    Birmingham Community Healthcare NHS Foundation Trust is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working options, extensive NHS benefits, and a commitment to diversity, BCHC empowers its staff to make a meaningful impact in the community while fostering a collaborative environment for personal and career development.
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    Contact Detail:

    Birmingham Community Healthcare NHS Foundation Trust Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Band 5 Charity Volunteer Co-ordinator

    ✨Tip Number 1

    Network with current and former volunteers at Birmingham Community Healthcare NHS Foundation Trust. Engaging with them can provide you with insights into the role and the organisation's culture, which can be invaluable during your interview.

    ✨Tip Number 2

    Familiarise yourself with the Volunteer Strategy of BCHC Charity. Understanding their goals and how they integrate volunteers into their services will help you demonstrate your alignment with their mission during discussions.

    ✨Tip Number 3

    Prepare to discuss specific examples from your past experiences that showcase your ability to manage and support volunteers. Highlighting your relevant skills in recruitment, training, and retention will set you apart.

    ✨Tip Number 4

    Stay updated on current trends in volunteer management and charity work within the NHS. Being knowledgeable about best practices and recent developments can help you engage in meaningful conversations during the interview.

    We think you need these skills to ace Band 5 Charity Volunteer Co-ordinator

    Volunteer Management
    Recruitment Skills
    Communication Skills
    Interpersonal Skills
    Organisational Skills
    Policy Development
    Event Planning
    Data Management
    Analytical Skills
    Problem-Solving Skills
    Knowledge of Equality and Diversity
    Experience in Monitoring and Evaluating
    Report Writing
    Networking Skills
    Training and Development

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in volunteer management and any specific skills that align with the job description. Use keywords from the job posting to demonstrate your fit for the role.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for volunteering and your understanding of the charity sector. Mention specific experiences that relate to the responsibilities outlined in the job description.

    Highlight Relevant Skills: In your application, emphasise skills such as communication, leadership, and problem-solving. Provide examples of how you've successfully managed volunteers or similar projects in the past.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Birmingham Community Healthcare NHS Foundation Trust

    ✨Know the Volunteer Strategy

    Familiarise yourself with the Volunteer Strategy of Birmingham Community Healthcare NHS Foundation Trust. Understand how it impacts both volunteers and the organisation, as this will show your commitment and alignment with their goals during the interview.

    ✨Showcase Your Experience

    Prepare to discuss your relevant experience in managing volunteers. Highlight specific examples where you've successfully recruited, trained, or supported volunteers, as this will demonstrate your capability for the role.

    ✨Understand the Role's Impact

    Be ready to articulate how the role of a Charity Volunteer Co-ordinator can positively affect patients, carers, and staff. This shows that you grasp the broader implications of volunteer work within the healthcare setting.

    ✨Prepare Questions

    Think of insightful questions to ask the interviewers about the charity initiatives and volunteer programmes. This not only shows your interest but also helps you gauge if the organisation aligns with your values and career aspirations.

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