Band 3 Senior Housekeeper (Supervisor)

Band 3 Senior Housekeeper (Supervisor)

Birmingham Full-Time 24000 - 33600 £ / year (est.) No home office possible
B

At a Glance

  • Tasks: Lead a team to provide top-notch housekeeping services in a healthcare setting.
  • Company: Join Birmingham Community Healthcare NHS Trust, dedicated to better care and healthier communities.
  • Benefits: Enjoy NHS benefits, flexible working options, and discounts at local retailers.
  • Why this job: Make a real impact on patient care while working in a supportive, community-focused environment.
  • Qualifications: Level 2 Food Hygiene and relevant supervisory experience in healthcare required.
  • Other info: Guaranteed interview for disabled candidates meeting essential criteria.

The predicted salary is between 24000 - 33600 £ per year.

Find out more about applying to join Team BCHC.

Join our team

Community services are a key part of the NHS of the future. Be part of that future now. Join us and help achieve better care and healthier communities.

This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

Please note, this is an internal vacancy and only employees of Birmingham Community Health NHS Foundation Trust (BCHC), Trust Bank and agency staff engaged with BCHC are eligible to apply at this time.

The Senior Housekeeper is responsible for a high quality housekeeping service and ensuring the service promotes patient care on the hospital site. We are looking to appoint one Senior Housekeeper to work within our Facilities team at BCHC Foundation Trust. The vacancy will be based predominantly at West Heath Hospital; however, you will need to have a flexible approach as you may be required to cover other colleagues across sites should the service demand it. We are one team and our service has to continue for the wellbeing of the patient.

Main duties of the job

To work within the Trust Facilities Management structure to ensure that the housekeeping service supports its clinical colleagues, ensuring it integrates with Nursing in its provision of care and specifically Infection, Prevention and Control. Key skills here include the ability to work in an effective and efficient manner whilst integrating and supporting the Facilities services within the clinical teams at the location.

We are looking for forward-thinking and innovative individuals with a passion for helping others in an organisation dedicated to making people well.

Working for our organisation

IMPORTANT

  • Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
  • Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

Be Part of Our Team…

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people\’s homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

Detailed job description and main responsibilities

You must adhere to HACCP and COSHH and any other relevant National and Trust policies and procedures. Serving meals and beverages to patients in inpatient areas which may include basic preparation of items. Assisting in ward kitchen areas. Planning, provision and monitoring of specialized cleans (deep cleans) of patient and in-patient areas across sites as per instruction from Infection Prevention Control Team. There is also an element of cash handling and paperwork completion. You will need to adhere to CQC, environmental health, catering and Trust legislation and standards.

Person specification

Qualifications / training

  • Level 2 Food Hygiene
  • British Institute of Cleaning Science qualification or equivalent or relevant experience
  • Institute of Leadership and Management qualification level 3, NVQ Level 3 in Facilities Management or equivalent

Experience

  • Relevant experience in supervising facilities services in a healthcare environment
  • Experience of developing good relationships with stakeholders
  • Experience in the implementation and ongoing supervision of facilities related to risk management policies and procedures.
  • Experience of handling confidential and sensitive information at a site level.

Skills/knowledge

  • Experience of working in a Facilities related service in healthcare
  • Ability to deliver to national cleaning specifications
  • Excellent communication skills, oral and written.
  • Able to deliver training and instruction to staff in best practice and methods of work.
  • Reliable, friendly, approachable, flexible and able to motivate and lead by example.
  • Performance oriented / customer focused
  • Be prepared to deliver staff meetings
  • Leadership skills with the ability to motivate others reporting directly to the role.
  • To be a good team player and be able to work with managers in the directorate.
  • To display a range of qualities that engender a high degree of confidence, trust and credibility from clinical and facilities colleagues.
  • Can motivate self and colleagues to think laterally and imaginatively about service development opportunities.
  • Excellent organisational skills.
  • Adaptable and resilient having a flexible approach to working within a rapidly changing environment
  • Demonstrate empathy towards all client groups.

Other job requirements

  • Able to travel between Trust sites and attend meetings/cover sites at a local level.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC are an advocate of diversity and strive to mirror the community we serve as much as possible.

We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.

Promoting Workforce Equality

In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.

The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.

Flexible Working

Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.

In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!

Benefits of working for us:

  • Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
  • Attractive relocation payment if you relocate to the local area.
  • Discounts for local and national retailers
  • Dedicated well-being services for all employees
  • Flexible working where possible

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.***

Birmingham Community Healthcare NHS Trust
3, Priestley Wharf
Holt Street
Birmingham Science Park
B7 4BN

Office hours: Monday to Friday: 8.30 am – 5.00 pm

Our patients and their carers and families are the reason we\’re here, so we want to hear your views about the Trust and our services.

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Band 3 Senior Housekeeper (Supervisor) employer: Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS Foundation Trust (BCHC) is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a commitment to employee well-being, BCHC offers extensive benefits including full NHS terms and conditions, flexible working options, and opportunities for professional growth within a diverse community setting. Join our Facilities team at West Heath Hospital and be part of a forward-thinking organization that values innovation and teamwork in delivering high-quality patient care.
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Contact Detail:

Birmingham Community Healthcare NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Band 3 Senior Housekeeper (Supervisor)

✨Tip Number 1

Make sure to familiarize yourself with the specific housekeeping standards and infection control protocols relevant to the NHS. This knowledge will not only help you in the role but also demonstrate your commitment to patient care during the interview.

✨Tip Number 2

Network with current employees at BCHC, especially those in the Facilities team. They can provide insights into the team dynamics and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss your experience in supervising facilities services in a healthcare environment. Be ready to share specific examples of how you've successfully managed teams and improved service delivery.

✨Tip Number 4

Highlight your leadership skills and ability to motivate others. Think of instances where you've led a team or implemented changes that positively impacted service quality, as this aligns with the role's requirements.

We think you need these skills to ace Band 3 Senior Housekeeper (Supervisor)

Level 2 Food Hygiene
British Institute of Cleaning Science qualification or equivalent
Institute of Leadership and Management qualification level 3
NVQ Level 3 in Facilities Management or equivalent
Experience in supervising facilities services in a healthcare environment
Excellent communication skills, oral and written
Ability to deliver training and instruction to staff
Reliable, friendly, and approachable demeanor
Leadership skills with the ability to motivate others
Performance oriented and customer focused
Excellent organisational skills
Adaptable and resilient in a rapidly changing environment
Empathy towards all client groups
Experience in implementing risk management policies and procedures
Ability to develop good relationships with stakeholders
Experience in handling confidential and sensitive information

Some tips for your application 🫡

Understand the Role: Make sure you fully understand the responsibilities and requirements of the Senior Housekeeper position. Highlight your relevant experience in supervising facilities services in a healthcare environment in your application.

Tailor Your Application: Customize your CV and cover letter to reflect the key skills and experiences mentioned in the job description, such as your ability to work effectively within clinical teams and your knowledge of infection prevention and control.

Complete All Sections: Ensure that all sections of the application form are filled out completely. Pay special attention to providing full details of your referees, including their business email addresses and contact information.

Check Your Trac Account: Regularly check your Trac account for updates regarding your application status. This is how the Trust will communicate with you during the shortlisting and selection process.

How to prepare for a job interview at Birmingham Community Healthcare NHS Foundation Trust

✨Show Your Passion for Patient Care

During the interview, express your genuine passion for providing high-quality patient care. Share specific examples of how you've contributed to patient well-being in previous roles, emphasizing your commitment to supporting clinical colleagues.

✨Demonstrate Your Leadership Skills

As a Senior Housekeeper, you'll need to lead and motivate your team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams or projects in the past, especially in a healthcare setting.

✨Highlight Your Experience with Infection Control

Given the importance of infection prevention in this role, be ready to talk about your experience with relevant policies and procedures. Discuss any training you've received and how you've implemented best practices in your previous positions.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges in a fast-paced environment. Think of situations where you had to adapt quickly or resolve conflicts, and be ready to share those experiences.

Band 3 Senior Housekeeper (Supervisor)
Birmingham Community Healthcare NHS Foundation Trust
B
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