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For Companies At a Glance
- Tasks: Join our team to drive service improvement and transformation projects.
- Company: Birmingham Community Healthcare NHS Foundation Trust is dedicated to enhancing community health services.
- Benefits: Enjoy NHS benefits, flexible working options, and discounts at local retailers.
- Why this job: Gain valuable experience in a respected organization while making a real impact in the community.
- Qualifications: Experience in project management and service development is essential; strong communication skills are a must.
- Other info: We promote equality and welcome applications from under-represented groups.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion and interest for service development and improvement? If so, we are looking for an individual with a range of experience which may include clinical, project management, service improvement and development skills to join our Strategy and Partnership team.
The Strategy & Partnerships directorate within Birmingham Community Healthcare NHS Foundation Trust are looking for a Service Improvement and Development Officer on a permanent basis.
This role will be pivotal in supporting the Service Improvement and Development Partners to the deliver a range of high priority service improvement and transformation projects and business development programmes across the organisation all linked to the delivery of the Trust’s Strategic Objectives.
Main duties of the job
The post holder will be expected to support quality, efficiency and cost improvement projects and service redesign working in partnership with a range of key stakeholders, both internally and externally, and will actively work with local communities and patients to ensure that our services are inclusive and reflect the diversity of the local population.
The role will provide a great development opportunity and ideal for a candidate wishing to gain experience and exposure into a highly regarded corporate function at an organisational level.
Experience in process mapping, leading service improvement and development with expertise in programme and project management is essential. The successful candidate will need to be self-motivated with the ability to motivate others with excellent communication and negotiation skills displaying professionalism and resilience both personally and in a team environment.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC are striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
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Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
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Attractive relocation payment if you relocate to the local area.
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Discounts for local and national retailers
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Dedicated well-being services for all employees
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Flexible working where possible
Band 6 Service Improvement and Development Officer employer: Birmingham Community Health Care Nhs Foundation Trust
Contact Detail:
Birmingham Community Health Care Nhs Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Band 6 Service Improvement and Development Officer
✨Tip Number 1
Familiarize yourself with the key stakeholders in the Birmingham Community Healthcare NHS Foundation Trust. Understanding their roles and how they contribute to service improvement will help you demonstrate your ability to work collaboratively during the interview.
✨Tip Number 2
Highlight any previous experience you have in process mapping and project management. Be ready to discuss specific examples of how you've led service improvements or development projects, as this will showcase your relevant skills.
✨Tip Number 3
Prepare to discuss your approach to inclusivity and diversity in service delivery. Given the Trust's commitment to reflecting the local population, showing that you understand and value these principles will set you apart.
✨Tip Number 4
Be ready to talk about your motivation and resilience in challenging situations. The role requires self-motivation and the ability to inspire others, so sharing personal stories that illustrate these qualities will be beneficial.
We think you need these skills to ace Band 6 Service Improvement and Development Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description and understand the key responsibilities and requirements. Highlight your relevant experience in service development, project management, and stakeholder engagement.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the role of Service Improvement and Development Officer. Emphasize your expertise in process mapping and service redesign, as well as any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service improvement and development. Use specific examples from your past experiences to demonstrate how you can contribute to the Trust's strategic objectives.
Highlight Commitment to Diversity: In your application, mention your commitment to promoting equality and diversity within the workplace. This aligns with the Trust's values and shows that you understand the importance of inclusivity in service delivery.
How to prepare for a job interview at Birmingham Community Health Care Nhs Foundation Trust
✨Show Your Passion for Service Improvement
Make sure to express your genuine interest in service development and improvement during the interview. Share specific examples from your past experiences that highlight your commitment to enhancing services and how you have successfully contributed to similar projects.
✨Demonstrate Project Management Skills
Be prepared to discuss your experience in project management, particularly in relation to service improvement initiatives. Highlight any relevant methodologies you have used, such as process mapping or leading teams, and how these have led to successful outcomes.
✨Emphasize Communication and Negotiation Skills
Since the role involves working with various stakeholders, it's crucial to showcase your communication and negotiation abilities. Provide examples of how you've effectively collaborated with different groups, including local communities and patients, to achieve common goals.
✨Ask About Flexible Working Opportunities
Given the Trust's commitment to flexible working practices, don't hesitate to inquire about potential arrangements during your interview. This shows that you value work-life balance and are proactive about finding a suitable working pattern that benefits both you and the organization.
