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For Companies At a Glance
- Tasks: Ensure safety and security for students, staff, and visitors at our vibrant campuses.
- Company: Birmingham City University, committed to safety and community wellbeing.
- Benefits: Competitive salary, paid training, and a supportive work environment.
- Why this job: Join a professional team making a real difference in campus safety.
- Qualifications: Experience in security or transferable skills; SIA licence preferred.
- Other info: Opportunities for ongoing development and a commitment to diversity.
The predicted salary is between 25000 - 35000 £ per year.
Birmingham City University is seeking a dedicated and proactive Security Officer to join our Estates and Facilities team. Based across our vibrant city-centre campuses, you will play a key role in ensuring the safety, security, and wellbeing of our students, staff, and visitors.
Working closely with the Security Supervisors and Security Operations Managers, you’ll bring a professional, flexible, and customer-focused approach, helping us deliver a high-quality security service that reflects the University’s core values.
The Role
- Provide a professional, approachable, and effective security service, responding to incidents and emergencies while maintaining a strong focus on customer service and community safety.
- Ensure the safety and security of all University users.
- Act as a first responder to emergencies and incidents.
- Deliver a friendly, professional front-line service and act as an ambassador for the University.
- Conduct internal and external patrols across University estates.
- Manage access control duties, including ID checks, car park control, and static guarding.
- Operate and monitor CCTV and other security systems.
- Complete accurate incident reports, logs, and records, maintaining confidentiality in line with GDPR.
- Lock and unlock campus buildings and manage access securely.
- Respond to alarms, incidents, security concerns, and health and safety issues.
- Support emergency evacuations and liaise with emergency services.
- Handle challenging or distressing situations calmly and professionally.
- Conduct routine equipment checks and maintain a professional uniform standard.
- Provide First Aid and Mental Health First Aid in line with training.
- Respond to emergency call-outs when required.
- Maintain compliance through mandatory training.
- Manage lost and found property responsibly.
About You
- Experience in a security role or a position with transferable skills and be confident working in a busy, public-facing environment.
- Experience in security or a similar role.
- SIA Security Guarding and/or Door Supervision Licence.
- Strong decision-making skills and ability to remain calm under pressure.
- Ability to maintain accurate records.
- Good knowledge of GDPR, Data Protection Act 2018, Police and Criminal Evidence Act (PACE 1984), Serious Organised Crime and Police Act (SOCPA 2005).
- Commitment to following University policies and procedures.
- NVQ Level 2 in Safety, Security, and Loss Prevention.
- Public Space Surveillance (CCTV) Licence.
- Experience operating CCTV systems.
- Hold a current, clean UK driving licence.
What We Offer
- A supportive and inclusive working environment.
- Paid SIA licence renewal and training following successful probation.
- Opportunities for ongoing development and mandatory training.
- The chance to contribute to a safe and welcoming university community.
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Security Officer employer: BIRMINGHAM CITY UNIVERSITY
Contact Detail:
BIRMINGHAM CITY UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Get to know the company! Research Birmingham City University and its values. This way, when you chat with them, you can show how your approach to security aligns with their mission. It’s all about making that connection!
✨Tip Number 2
Practice your responses to common interview questions. Think about scenarios where you’ve had to handle emergencies or challenging situations. We want you to be ready to showcase your calmness and decision-making skills under pressure!
✨Tip Number 3
Dress the part! When you show up for an interview, make sure you’re looking sharp and professional. It reflects your commitment to the role and the high standards of security service they expect.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in security roles. We want to see how your skills align with the responsibilities listed in the job description, so don’t hold back!
Showcase Your Customer Service Skills: As a Security Officer, you'll be the face of our university's security team. Emphasise your customer service experience and how you handle challenging situations with professionalism and calmness.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your qualifications and experiences, making it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets to the right place and is considered promptly. Plus, it’s super easy!
How to prepare for a job interview at BIRMINGHAM CITY UNIVERSITY
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Security Officer. Understand the importance of safety, security, and customer service in a university setting. Brush up on relevant legislation like GDPR and PACE to show you’re well-prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience in security or similar roles. Highlight specific situations where you demonstrated strong decision-making skills or handled emergencies calmly. Use examples that reflect your ability to maintain a professional front-line service.
✨Practice Your First Aid Knowledge
Since First Aid and Mental Health First Aid are part of the role, be prepared to talk about your training and any real-life applications. This shows you’re not just qualified but also genuinely care about the wellbeing of others.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, ongoing training opportunities, or how the university promotes a safe environment. This demonstrates your interest in the role and commitment to contributing positively.
