At a Glance
- Tasks: Provide top-notch admin support for academic programmes and ensure smooth student services.
- Company: Join a vibrant university team dedicated to student success.
- Benefits: Enjoy a competitive salary, generous leave, and hybrid working options.
- Other info: Be part of an inclusive culture that values diversity and growth.
- Why this job: Make a real difference in students' lives while developing your career.
- Qualifications: Experience in busy admin roles and strong communication skills required.
The predicted salary is between 28287 - 32006 € per year.
We are seeking a Programme Administrator to join the Student and Programme Administration Team, supporting the delivery of high‑quality services across the University. In this role, you will support the administration of academic programmes in line with university regulations, policies and service standards, ensuring programmes adhere to the institutional strategy.
Key Responsibilities
- Provide comprehensive administrative support across the academic lifecycle, in line with regulations, policies and service standards.
- Maintain accurate student and programme records using university systems, ensuring compliance with institutional requirements.
- Respond professionally and promptly to enquiries from students, academic staff and other colleagues.
- Prepare and process assessment data, including marks entry, exam board preparation and communication of results.
- Support the administration of programme changes, withdrawals, interruptions and transfers.
- Provide administrative support for programme‑related meetings, including minute‑taking and preparation of documentation.
- Contribute to the implementation of standardised processes across programmes, ensuring consistency and efficiency.
- Work collaboratively with other administrators across the institution to share knowledge and best practice.
- Assist with the collection and processing of student engagement and attendance data.
- Support key university events such as enrolment, graduation, open days and clearing as required.
Essential Requirements
- Experience of working in a busy administrative role.
- Skills in organising and prioritising workloads effectively to meet deadlines.
- Experience of using digital systems to manage data and records.
- Strong attention to detail and commitment to accuracy.
- Excellent interpersonal and communication skills.
- Ability to work effectively as part of a team.
- Experience of responding to enquiries in a professional manner.
- A commitment to delivering excellent service to students and staff.
Desirable Requirements
- Experience working in higher or further education.
- Familiarity with student records systems or virtual learning environments.
- Understanding of key stages in the student lifecycle.
Benefits
- Work‑life balance – Generous leave and hybrid working (role dependent).
- Career development – Opportunities to grow, develop and progress your career.
- Reward and wellbeing – Competitive pay, pension, wellbeing support and staff benefits.
- Inclusive culture – A supportive, diverse environment where everyone belongs.
Programme Administrator employer: BIRMINGHAM CITY UNIVERSITY
As a Programme Administrator at our City Centre and City South Campuses, you will thrive in a vibrant and inclusive work culture that prioritises employee wellbeing and professional growth. With generous leave policies, hybrid working options, and a commitment to diversity, we offer a supportive environment where your contributions are valued and career development is encouraged. Join us in delivering high-quality services to students while enjoying the unique advantages of working within a prestigious university setting.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former Programme Administrators on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. Think about how your past experiences align with the responsibilities listed in the job description. We want you to show off your organisational skills and attention to detail!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, be clear and concise when discussing your experiences. Remember, you’ll be responding to enquiries from students and staff, so demonstrating your interpersonal skills is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Make sure to highlight your commitment to delivering excellent service in your application!
We think you need these skills to ace Programme Administrator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Programme Administrator role. Highlight your relevant experience in administrative roles and how it aligns with the responsibilities mentioned in the job description.
Showcase Your Skills:Don’t forget to emphasise your organisational skills and attention to detail. Mention any experience you have with digital systems and managing data, as these are key for this position.
Be Professional and Personable:When responding to enquiries or writing your application, keep a professional tone but let your personality shine through. We want to see how you communicate and connect with others!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive your details and get you into the process!
How to prepare for a job interview at BIRMINGHAM CITY UNIVERSITY
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Programme Administrator role. Familiarise yourself with the key responsibilities and how they align with the university's regulations and policies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
Since this role requires excellent organisational skills, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and met deadlines, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and interpersonal skills. Think of situations where you had to respond to student enquiries or manage course administration duties. Practising your responses will help you feel more confident during the interview.
✨Emphasise Team Collaboration
The role involves working closely with other administrators and academic staff, so be ready to discuss your experience in team settings. Share examples of how you've collaborated effectively in the past and contributed to a positive team environment, as this will highlight your ability to work well within the institution.
