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- Tasks: Support academic programmes with efficient administration and record management.
- Company: Birmingham City University, a vibrant hub for diverse students.
- Benefits: Starting salary of £28,287, with progression and inclusive work culture.
- Why this job: Join a dynamic team and make a real difference in student services.
- Qualifications: Experience in administration, strong organisational skills, and attention to detail.
- Other info: Commitment to diversity and inclusivity, welcoming applicants from all backgrounds.
The predicted salary is between 28287 - 32006 £ per year.
Overview
The full-time starting salary is normally £28,287.00 per annum, with progression available in post to £32,006.00 per annum. Full-time, permanent position. Grade: C
Birmingham City University is a large and diverse place to study right in the heart of the city. Student and Academic Services are currently seeking Programme Administrators to join their team. The role will suit an experienced administrator, with experience in accurate record management and a keen eye for detail.
You will be supporting the administration of academic programmes in line with agreed university regulations, policies, and service standards, ensuring programmes adhere to institutional strategy. The post holder will provide high quality, efficient and effective administrative support for students with responsibility for a wide range of course administration duties, sharing responsibility for efficient and seamless delivery of student services across the Faculty. The role will involve administration of a portfolio of courses and modules (postgraduate and undergraduate), maintaining student records and providing services and support to students and colleagues across the student lifecycle from clearing to completion.
Key Responsibilities
- Providing comprehensive administrative support across the academic lifecycle, in line with regulations, policies and service standards.
- Maintaining accurate student and programme records using university systems, ensuring compliance with institutional requirements.
- Responding professionally and promptly to enquiries from students, academic staff and other colleagues.
- Providing administrative support for programme-related meetings, including minute-taking and preparation of documentation.
- Assisting with the collection and processing of student engagement and attendance data.
The Programme Administrator Will
- Have experience of working in a busy administrative role.
- Possess skills in organising and prioritising workloads effectively to meet deadlines.
- Have strong attention to detail and commitment to accuracy.
- Be experienced in responding to enquiries in a professional manner.
- Demonstrate a commitment to delivery excellent service to students and staff.
Birmingham City University is deeply committed to equality, diversity, and inclusivity at all levels in the organisation, and to addressing underrepresentation in our workforce to ensure we are truly representative of the community we serve. We welcome applications from applicants from all backgrounds and communities for this role, and particularly welcome applications from Black, Asian, and Minority Ethnic applicants.
Please click the below link to download the Job Description:
Job Description
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
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Programme Administrator (20 roles) employer: BIRMINGHAM CITY UNIVERSITY
Contact Detail:
BIRMINGHAM CITY UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Administrator (20 roles)
✨Tip Number 1
Network like a pro! Reach out to current Programme Administrators or staff at Birmingham City University on LinkedIn. A friendly chat can give us insider info and might just put your name on the hiring manager's radar.
✨Tip Number 2
Prepare for the interview by practising common questions related to administration and student services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your attention to detail during the interview. Bring examples of how you've maintained accurate records or handled complex administrative tasks in the past. We want to see that you can handle the nitty-gritty!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Birmingham City University.
We think you need these skills to ace Programme Administrator (20 roles)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience and attention to detail, as these are key for the Programme Administrator role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've provided excellent service in previous roles and how you can contribute to our team.
Showcase Your Organisational Skills: In your application, demonstrate how you've effectively managed workloads and met deadlines in busy environments. This will show us that you can handle the demands of the Programme Administrator role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at BIRMINGHAM CITY UNIVERSITY
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Programme Administrator. Familiarise yourself with the key responsibilities mentioned in the job description, such as maintaining accurate student records and providing administrative support across the academic lifecycle.
✨Showcase Your Experience
Be ready to discuss your previous administrative roles and how they relate to this position. Highlight specific examples where you've demonstrated strong attention to detail, organised workloads effectively, or provided excellent service to students and staff.
✨Prepare for Common Questions
Anticipate questions related to your experience with record management and handling enquiries. Practice your responses to ensure you can convey your skills confidently and clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the university's approach to inclusivity, or how success is measured in this role. This shows your genuine interest and helps you assess if the position is right for you.