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- Tasks: Support course portfolio management and contribute to new course development.
- Company: Birmingham City University, committed to equality and academic freedom.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact on students' lives.
- Qualifications: Experience in administration, strong organisational skills, and data management.
- Other info: Exciting opportunities for professional development in a collaborative setting.
The predicted salary is between 32006 - 35331 £ per year.
Birmingham City University (BCU) is seeking a highly organised, detail‑driven and collaborative individual to provide administrative and operational support to our Product function, working within the wider Recruitment Operations and Insight team. As Product Officer, you will play a key role in supporting the University’s course portfolio review and management activities. You will contribute to work across a range of provision, including undergraduate and postgraduate courses, CPD and TNE. Working closely with the Product Manager, you will support the review of existing provision and the development of new courses, helping to ensure they align with market needs. You will also inform fee‑setting activity, assist with governance processes and help ensure the smooth administration of course changes throughout the academic year. This role will suit someone who is confident working with data, enjoys coordinating complex processes, and takes pride in delivering accurate, well‑organised support.
Key Responsibilities
- Provide administrative support for course portfolio review, fee‑setting and scholarship processes
- Support the Product Manager in reviewing existing and proposed provision, ensuring market research and data inform decision‑making
- Collect, analyse and maintain data relating to fees, entry requirements, scholarships, market trends and course performance
- Prepare and coordinate reports and presentations relating to the course portfolio, fees and scholarships
- Maintain accurate and up‑to‑date records of course information, including fees and entry requirements
- Coordinate communications between the Product team, academic units and professional services teams
- Contribute to the development and improvement of operational processes to support effective portfolio management
Role Requirements
- Experience in an administrative or support role, preferably in a higher education or related sector
- Strong organisational skills, with the ability to manage multiple tasks and deadlines effectively
- Experience in working with data, including data entry, analysis, and reporting
- Excellent attention to detail, ensuring accuracy in documentation and data management
- Strong communication skills, both written and verbal, for liaising with stakeholders and preparing reports
- Ability to work collaboratively in a team environment, supporting colleagues and stakeholders
- Familiarity with course or curriculum review processes and quality assurance in higher education
- Proficient in Microsoft Office Suite, particularly Excel and Word, with the ability to manage documents and data efficiently
Interviews are expected to be held on 03/03/2026 and will be on campus. The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly. We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. Birmingham City University is growing in quality and standing, with an academic STEAM agenda at the heart of our ambitions. We are transforming the lives of students and their communities, and want outstanding people to join us in taking us on the next stage of our exciting journey.
Product Officer employer: BIRMINGHAM CITY UNIVERSITY
Contact Detail:
BIRMINGHAM CITY UNIVERSITY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Officer
✨Tip Number 1
Network like a pro! Reach out to current employees at Birmingham City University on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the Product function and its recent developments. Show us that you’re not just interested in the role, but that you understand how it fits into the bigger picture at BCU.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to data management and course administration. We want to see your confidence shine through when discussing your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at BCU.
We think you need these skills to ace Product Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Product Officer role. We want to see how you can contribute to our course portfolio review and management activities!
Show Off Your Organisational Skills: Since this role requires strong organisational abilities, give us examples of how you've managed multiple tasks or projects in the past. We love seeing candidates who take pride in delivering accurate and well-organised support.
Data is Key!: As you'll be working closely with data, don’t forget to mention any experience you have with data entry, analysis, or reporting. We’re looking for someone who’s confident in using data to inform decision-making.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BIRMINGHAM CITY UNIVERSITY
✨Know Your Product Inside Out
Before the interview, dive deep into Birmingham City University's course offerings and recent developments. Familiarise yourself with their undergraduate and postgraduate courses, as well as any CPD and TNE provisions. This will not only show your genuine interest but also help you discuss how your skills can contribute to their product function.
✨Showcase Your Data Skills
Since the role involves working with data, be prepared to discuss your experience in data entry, analysis, and reporting. Bring examples of how you've used data to inform decisions or improve processes in previous roles. This will demonstrate your ability to support the Product Manager effectively.
✨Highlight Your Organisational Prowess
The job requires strong organisational skills, so think of specific instances where you've successfully managed multiple tasks or deadlines. Be ready to share how you prioritised your workload and ensured accuracy in documentation, which is crucial for the role.
✨Prepare for Collaborative Scenarios
As teamwork is essential in this position, prepare to discuss your experiences working collaboratively with different teams. Think of examples where you coordinated communications or contributed to process improvements, showcasing your ability to work well with stakeholders across various departments.
