Operations Assistant (10 roles)

Department Student Services Location Birmingham, England Salary £28,287 to £32,006per annum Permanent Post Type Full Time Release Date 04 November 2025 Closing Date 23.59 hours GMT on Tuesday 18 November 2025 Reference S125010

Please note: this opportunity is only available to current employees of the University

Reporting to the Director of School Operations, you will be responsible for providing a comprehensive administrative support to colleagues within the school. You will contribute to the efficient day-to-day running of school operations. You are required to liaise with academic staff, professional services, and external stakeholders to facilities a smooth and professional administrative service.

Key responsibilities will include:

• Providing general administrative support to the School, ensuring timely and accurate completion of operational tasks.
• Support the organisation, servicing and minute taking of school-level meetings and committees.
• Supporting the engagement of casual workers and visiting lecturers, including processing paperwork, right to work checks, and liaison with HR.
• Maintaining accurate records of right to work documentation in accordance with legal and university requirements.
• Assisting with post and parcel management, including distribution and logging as required.
• Maintaining accurate records and databases relation to school operations, ensuring confidentiality and data protection compliance.

The Operations Assistant will have:

• Experience of working in an administrative role in a busy and varied office environment.
• Skills in organising meetings, taking minutes, and managing calendars or shared schedules.
• The ability to manage competing priorities and meet deadlines
• Experience using Microsoft Office applications, especially Outlook, Word, and Excel.
• Experience working with sensitive or confidential information.
• Skills in communicating clearly and professionally with a range of stakeholders.

Birmingham City University is deeply committed to equality, diversity, and inclusivity at all levels in the organisation, and to addressing underrepresentation in our workforce to ensure we are truly representative of the community we serve. We welcome applications from applicants from all backgrounds and communities for this role, and particularly welcome applications from Black, Asian, and Minority Ethnic applicants.

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.